Enrollment & Citizenship Coordinator | Customer Service Pro

Winstar; Ada (OK); On-site; USD 32,000 - 40,000; Full time

Job summary

Chickasaw Nation Tribal Government in Ada, OK seeks an Enrollment Coordinator (Full Time) to support the Citizenship team. You will process CDIB/Citizenship applications, maintain enrollment records, and provide accurate information to clients while delivering excellent service.

The role emphasizes data entry, file management and collaboration with enrollment staff to ensure timely processing and compliance with guidelines.

Qualifications

• 3 years directly related experience.
• High School, GED or Equivalent as minimum education.
• Pass general background check and valid driver's license.

Responsibilities

• Greets persons entering the building and directs individuals to correct destination.
• Answers the phone, screens calls and provides information per guidelines.
• Processes CDIB and citizenship applications, including research of records and issuance of CDIB cards.
• Inputs and scans approved CDIB and citizenship files into the enrollment database.
• Maintains organized files and ensures quick access to records.
• Communicates processes and requirements to clients and provides status updates.

Skills

Customer service

Data entry

Filing

Attention to detail

Communication

Team collaboration

Professionalism

Education

High School

GED

Job description

Chickasaw Nation Tribal Government in Ada, OK seeks an Enrollment Coordinator (Full Time) to support the Citizenship team. You will process CDIB/Citizenship applications, maintain enrollment records, and provide accurate information to clients while delivering excellent service.

The role emphasizes data entry, file management and collaboration with enrollment staff to ensure timely processing and compliance with guidelines.