Holistic Community Resource & Case Manager

Winstar; Ada (OK); On-site; USD 40,000 - 52,000; Full time

Job summary

The Chickasaw Nation is seeking a Full Time Resource Specialist near Ada to provide case management, determine eligibility for federal and tribal programs, and support clients through the Social Services division.

Responsibilities include assisting applicants with eligibility information, verifying documents, and maintaining confidentiality. They emphasize teamwork, accuracy, and HIPAA compliance in a fast-paced office setting.

Qualifications

• Three years of direct related experience.
• Ability to maintain confidentiality and HIPAA compliance.
• Excellent customer service and communication skills.

Responsibilities

• Provides first class customer service to internal and external customers.
• Completes all training and development requirements.
• Collaborates to support productivity and safety of the work area and team members.
• Reviews applications to verify required information and documentation for accuracy.
• Explains eligibility, application procedures and program processes to applicants.
• Maintains confidentiality and HIPAA compliance.
• Prepares ad hoc reports.
• Provides holistic and comprehensive case management to all clients.

Skills

Customer service

Confidentiality

HIPAA knowledge

Communication

Teamwork

Multitasking

Detail-oriented

Attendance & punctuality

Education

Bachelor's degree in related field

Tools

MS Office

Job description

The Chickasaw Nation is seeking a Full Time Resource Specialist near Ada to provide case management, determine eligibility for federal and tribal programs, and support clients through the Social Services division.

Responsibilities include assisting applicants with eligibility information, verifying documents, and maintaining confidentiality. They emphasize teamwork, accuracy, and HIPAA compliance in a fast-paced office setting.