Enrollment & Billing Operations Lead

Healthfirst; New York (NY); Hybrid; USD 81,100 - 117,470; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) contributions

Life insurance

Incentive and recognition programs

Job summary

Healthfirst is looking for a Manager, Enrollment & Billing to oversee operational efficiency within their New York office. The role includes developing policies related to enrollment and billing while ensuring quality reporting outcomes. Candidates should have leadership experience in high-volume environments, preferably within the healthcare industry.

The position offers a competitive salary range of $81,100 - $117,470 for the Greater New York City Area, with a comprehensive benefits package. Strong project management and communication skills are essential.

Qualifications

• Leadership experience in a high‑volume environment like billing, enrollment, or claims.
• Background in customer service to improve member experiences.
• Direct management experience in healthcare operational departments.
• Experience in performance management and employee development.
• Understanding of billing or enrollment processes.

Responsibilities

• Implements departmental standards and manages performance.
• Monitors productivity and engages with operational units.
• Partners with teams to resolve problems effectively.
• Reconciles account receivable variances and reviews procedures.

Skills

Leadership experience

Customer service

Supervisory experience

Communication skills

Project direction

Education

Bachelor’s degree or relevant work experience

Job description

Healthfirst is looking for a Manager, Enrollment & Billing to oversee operational efficiency within their New York office. The role includes developing policies related to enrollment and billing while ensuring quality reporting outcomes. Candidates should have leadership experience in high-volume environments, preferably within the healthcare industry.

The position offers a competitive salary range of $81,100 - $117,470 for the Greater New York City Area, with a comprehensive benefits package. Strong project management and communication skills are essential.