Enrollment Advisor - Maryland Community Outreach

Ampion; Maryland; Presencial; USD 17.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible evenings and weekends

Travel to events

Part-time (20-30 hours/week)

Descripción de la vacante

Ampion is seeking a mission-driven Enrollment Advisor for Maryland Community Outreach to expand access to clean energy among underserved communities. This part-time, field-based role (20-30 hours/week) focuses on attending events, educating residents, and guiding on-the-spot enrollments.

You will build partner relationships, travel to MD and neighboring states, and work evenings and weekends. Top performers may transition to full-time as the program grows.

Formación

• 1-2 years in outreach or customer-facing roles with goal-tracking
• Strong public speaking and interpersonal skills
• Ability to explain solar concepts clearly and build trust in diverse settings
• Experience navigating diverse communities with empathy

Responsabilidades

• Execute enrollment events and drive on-the-spot enrollments at community events
• Guide subscribers through enrollment process using tablets and tools
• Cultivate relationships with community-based orgs and local partners
• Develop strategies to reach underserved populations, ensuring culturally competent outreach
• Track enrollment metrics and event activity monthly

Conocimientos

Public speaking

Interpersonal skills

Cultural competency

Spanish language

Educación

High school diploma

Bachelor’s degree (preferred)

Herramientas

Google Workspace

CRM data entry

Descripción del empleo

Enrollment Advisor - Maryland Community Outreach

We are seeking a mission-driven Enrollment Advisor - Maryland Community Outreach to help expand access to clean, affordable energy for underserved communities. As a key member of our Partnership Team, this Part-time, field-based role (20-30 hours/week) is at the heart of our community outreach strategy.

You will attend informational and enrollment events hosted by our local partners to help their clients understand and sign up for Community Solar. Beyond executing scheduled events, you will proactively build upon existing partner relationships to uncover new enrollment opportunities and expand our local footprint. The ideal candidate blends the empathy of a community organizer with the execution skills needed to secure enrollments on the spot. You must be comfortable navigating diverse community settings, building trust quickly, and guiding people through the enrollment process.

This role requires flexible availability, including evenings and weekends, to align with community events. While highly autonomous and field-based, you will stay aligned with leadership through weekly virtual or in-person managerial check-ins. Top performers will have the opportunity to transition into a full-time position.

Core Responsibilities:

• Event Execution & Enrollment: Participate in Ampion and/or partner-identified community-based events; lead tabling events, provide educational workshops, or programs designed to educate low-to-moderate-income residents about community solar, and actively drive on-the-spot enrollments.
• Customer Guidance: Walk subscribers through the qualification and enrollment process in person, utilizing provided technology (e.g., tablets) to ensure a seamless experience.
• Partnership Development: Cultivate relationships with partner community-based organizations (CBOs), faith-based groups, non-profits, and local government agencies, acting as a program ambassador and the face of Ampion at local events.
• Underserved Population Advocacy: Collaborate with partners to develop tailored strategies to reach historically marginalized communities, ensuring outreach materials are culturally competent and address specific barriers to entry (e.g., language, trust).
• Activity & Metric Tracking: Achieve monthly enrollment targets and track leading indicators of success, including the number of events attended, materials distributed, and leads captured.
• Ability to travel to events that may be anywhere in Maryland and neighboring states. Ampion will cover travel expenses for approved events, including mileage, and hotel stays, if applicable.
• Ability to transport light tabling materials (up to 25 lbs) and stand for extended periods at events.

Qualifications:

• Experience: 1-2 years of experience in community outreach, field marketing, canvassing, or a customer-facing role with a track record of achieving goals.
• Mission Alignment: A deep commitment to clean energy equity and a passion for working with underserved populations.
• Communication Skills: Strong public speaking and interpersonal skills. Ability to explain technical solar concepts in a simple, persuasive manner and quickly build trust in diverse settings.
• Cultural Competency: Experience navigating diverse social and economic landscapes with empathy and authenticity.
• Technical Savvy: Proficiency with Google Workspace (Docs, Sheets, Drive) and basic CRM data entry.
• Education: High school diploma.
• Preferred Experience:
  • Working with or participating in a community-based organization or non-profit organization; community leadership and organizing is highly desirable.
  • Bilingual (Spanish or other local community languages).
  • Bachelor’s degree in Environmental Science, Social Work, Communications, Public Policy, Public Health, Marketing, or a related field (or equivalent professional experience).
  • Prior experience in the renewable energy sector or utility programs.

Compensation & Growth:

• Hourly plus commission per enrollment
• Opportunity for high performers to transition into full-time position
• Mission-driven team and supportive, growth-oriented environment

Equal OpportunityAmpion is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. We seek to be an inclusive community and actively encourage applications from candidates of all backgrounds and identities.