Enrollment Advisor

Evidence In Motion (EIM); United States; Hybrid; USD 45,000 - 60,000; Full time

Job summary

An educational institution is looking for an Enrollment Advisor I to oversee student recruitment and enrollment in healthcare programs. The ideal candidate will excel in communication and organization, providing guidance to prospective students through the admissions journey. Responsibilities include engaging high volumes of candidates, advising on eligibility, and utilizing CRM systems effectively. Candidates should possess a Bachelor’s Degree or relevant experience, with flexibility to work evenings and undertake some travel.

Qualifications

• Exceptional communication skills are essential for guiding prospective students.
• Strong organizational and time-management abilities with attention to detail are necessary.
• Experience with CRM Salesforce is preferred for managing student engagement.

Responsibilities

• Serve as primary point of contact for prospective students.
• Engage with prospective students through multiple channels.
• Advise prospective students on admission requirements and track their progress.

Skills

Exceptional communication

Customer-service

Interpersonal skills

Organizational skills

Time-management

Problem-solving

Critical-thinking

Goal-oriented

Education

Bachelor’s Degree

2-4 years of relevant experience

Tools

Microsoft Office Suite

CRM Salesforce

Job description

ENROLLMENT ADVISOR I

The Enrollment Advisor (Advisor) plays a key role in recruiting, advising and enrolling students into our healthcare programs with University Partners (UPs). Responsibilities include maintaining high-volume, and quality candidate engagement, driving conversion throughout the prospective student funnel, and ensuring prospective students receive accurate information and support throughout the admissions journey. The ideal candidate is proactive, student-centered and thrives in a fast-paced environment.

Responsibilities

Duties and Responsibilities: (Include but are not limited to the following)

• Serve as primary point of contact for prospective students, guiding them from inquiry through application, acceptance, and matriculation.
• Engage with a high-volume of prospective students through multiple channels, including phone, email, text, and video, to develop relationships and qualify eligible candidates.
• Advise prospective students by evaluating transcripts, verifying eligibility, and ensuring all admissions requirements are met throughout the application process.
• Identify and resolve barriers to guide prospective students through the application process (financial, academic, or logistical objections) in collaboration with internal and external teams (Student Services, Financial Aid, University Partners) to support student success.
• Utilize CRM systems to manage leads, track student progress, maintain accurate records and ensure timely follow-ups.
• Maintain adherence to relevant regulatory, accreditation, and university partner policies and procedures.
• Compile and reconcile accounts for provisionally accepted students and support the close‑of‑cycle audit process.
• Facilitate webinar events, including pre‑ and post‑event communications, presenting or hosting as needed.
• Perform miscellaneous job‑related duties as assigned.

Qualifications

• Exceptional communication, customer‑service, interpersonal, and relationship‑building skills.
• Strong organizational and time‑management abilities with attention to detail.
• Self‑motivated and accountable for achieving program goals.
• Demonstrated ability to work effectively with diverse populations.
• Proven problem‑solving and critical‑thinking skills.
• Highly driven and goal‑oriented with a commitment to continuous improvement.
• Proficient in Microsoft Office Suite and adept at learning new systems quickly.
• Experience with CRM Salesforce, preferred.
• Experience in admissions, enrollment, or inside/outside sales, preferred.

Requirements

• Bachelor’s Degree or 2‑4 years of relevant experience.
• Flexibility to work evenings and weekends, as needed.
• Ability to travel, on average 2‑3 times per year, for recruitment events or partner meetings.