Enrollment & Admissions Counselor

Bertelsmann; Alhambra (CA); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Tuition waiver

Flexible Spending Accounts

Life Insurance / AD&D

Job summary

Alliant University in California is hiring an Admissions Counselor to recruit for all degree programs and manage admissions processes. You will contact prospective students by telephone, email and live chat, conduct interviews, and guide applicants through the admissions journey.

Salary ranges from 27.39 to 28.71 per hour, with an annualized range of 54,000–56,000 USD. Benefits include medical, dental, vision, flexible spending accounts, life/AD&D, tuition waiver and more.

Qualifications

• Bachelor’s Degree from an accredited college or university; or equivalent combination of education and relevant experience
• Experience in a college/university admissions department and/or two or more years of customer service, sales or marketing experience
• Proficiency with Microsoft Office and Salesforce; experience with relational databases
• Ability to communicate with diverse populations; strong typing speed and accuracy
• Ability to manage multiple tasks under deadlines; maintain confidentiality
• Strong teamwork, initiative and results orientation

Responsibilities

• Build relationships with prospective and continuing students, administration, faculty, staff, and external school districts
• Provide admissions counseling to prospective students
• Manage the admissions applications process and coordinate interviews
• Provide counseling and customer service to prospective students via phone, email, live chat and campus visits
• Respond to inquiries promptly and follow the communication strategy for prospective students
• Communicate program offerings clearly across degree programs
• Maintain ongoing communication with applicants using Salesforce and CNS when applicable
• Attend recruitment fairs, conferences and open houses
• Coordinate program information at events and campus visits
• Schedule student interviews with Faculty/Program Directors

Skills

Customer service

Sales experience

Typing 40 WPM

Team player

Discretion

Multitasking

Stress management

Positive attitude

Attention to detail

Cultural sensitivity

Education

Bachelor’s Degree

Tools

Microsoft Office

Salesforce

Relational databases

Job description

Alliant University in California is hiring an Admissions Counselor to recruit for all degree programs and manage admissions processes. You will contact prospective students by telephone, email and live chat, conduct interviews, and guide applicants through the admissions journey.

Salary ranges from 27.39 to 28.71 per hour, with an annualized range of 54,000–56,000 USD. Benefits include medical, dental, vision, flexible spending accounts, life/AD&D, tuition waiver and more.