Admissions & Outreach Specialist

Alliant International University; Alhambra (CA); Vor Ort; USD 38.000 - 40.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision

Tuition Waiver

Flexible Spending Accounts

Life/AD&D

Legal Plan

Zusammenfassung

Alliant University in California is seeking an Admissions Counselor to recruit for Alliant degree programs and manage admissions inquiries via phone, email, and live chat. The role includes interviewing students and coordinating admissions processes.

Strong customer service experience and a Bachelor’s degree are required. The position is based at the LA campus in Alhambra with standard office hours and occasional evenings or weekends.

Qualifikationen

• Bachelor's Degree from an accredited college or university or equivalent combination of education and relevant experience.
• Experience in a college/university admissions department and/or two or more years of customer service, sales or marketing experience.
• Certifications, Licenses, etc.: None

Aufgaben

• Build relationships with prospective and continuing students, administration, faculty, staff and external organizations.
• Provide admissions counseling to prospective students.
• Manage admissions applications process and coordinate interviews.
• Provide counseling and customer service to prospective students via phone, email, live chat and campus visits.
• Respond to inquiries in a timely manner and follow communication strategy for all prospects.
• Communicate program offerings across degree programs to prospective students.
• Maintain ongoing communication with applicants using Salesforce and CNS.
• Attend recruitment fairs, conventions and conferences.
• Coordinate program information at open houses and informational webinars.
• Schedule student interviews with Faculty/Program Directors.
• Deliver weekly reports and updates to Program Directors and Director of Admissions.

Kenntnisse

Microsoft Office

Salesforce

CampusNexus

Customer service

Communication

Typing (40 WPM)

Teamwork

Ausbildung

Bachelor's Degree

Tools

Salesforce

CampusNexus

Microsoft Office

Jobbeschreibung

Alliant University in California is seeking an Admissions Counselor to recruit for Alliant degree programs and manage admissions inquiries via phone, email, and live chat. The role includes interviewing students and coordinating admissions processes.

Strong customer service experience and a Bachelor’s degree are required. The position is based at the LA campus in Alhambra with standard office hours and occasional evenings or weekends.