Enrollment & Admissions Counselor

Alliant; Alhambra (CA); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental plan

Vision coverage

Flexible Spending Account

Job summary

Alliant University seeks an Admissions Counselor to recruit and administer admissions for all degree programs. You will manage inquiries via phone, email, live chat, and campus visits, and conduct student interviews to advance the admissions process.

Responsibilities include counseling prospective students, coordinating applications, interviews, and communications, and maintaining data in Salesforce/CampusNexus.

Qualifications

• Bachelor’s Degree from an accredited college or university; or equivalent combination of education and relevant experience
• Experience in a college/university admissions department and/or two or more years of customer service, sales or marketing experience

Responsibilities

• Relationship-building with prospective and continuing students, administration, faculty, staff, and external school districts and professional organizations.
• Provide admissions counseling to prospective students
• Manage the admissions applications process, and coordinate interviews between appropriate parties.
• Provide counseling and overall customer service to prospective students at all stages in the admissions process via telephone, e-mail, live chat and campus visits.
• Respond to new inquiries in a timely manner and adhere to phone and email communication strategy for all prospective students
• Effectively communicate program offerings and details, across a range of degree programs, to prospective students
• Maintain ongoing communication with applicants throughout the admissions process, tracking all communications using Salesforce and CampusNexus (CNS), when applicable.
• Attend recruitment fairs, and applicable conventions and conferences.
• Coordinate and present program information at open houses, informational webinars, community colleges, graduation fairs and local businesses.
• Coordinate the scheduling of student interviews with Faculty and/or Program Directors.
• Deliver weekly reports and admission updates as needed to Program Directors and Director of Admissions.
• Perform other related tasks, duties and responsibilities as required, assigned, or directed.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Education

Bachelor’s Degree

Tools

Salesforce

CampusNexus

Relational databases

Job description

Alliant University seeks an Admissions Counselor to recruit and administer admissions for all degree programs. You will manage inquiries via phone, email, live chat, and campus visits, and conduct student interviews to advance the admissions process.

Responsibilities include counseling prospective students, coordinating applications, interviews, and communications, and maintaining data in Salesforce/CampusNexus.