Enrichment Specialist

Hope Haven; Charlotte (NC); On-site; USD 34,000 - 36,000; Part time

Job summary

Hope Haven in Charlotte, NC seeks a part-time Enrichment Specialist to plan, coordinate, and facilitate recreational and social activities for residents of a 24-hour residential facility. This role focuses on evenings and weekends, building a calendar of arts and wellness events while recruiting volunteers and ensuring safety and program compliance.

The specialist will engage residents, track attendance, and collaborate with staff to enhance quality of life and community engagement.

Qualifications

• High school diploma required; associate or bachelor’s degree in recreation therapy, human services, social work, or related field preferred.
• Experience in recreational programming, activities coordination, volunteer management, or related setting preferred.
• Comfortable working in a residential Substance Use Disorder or behavioral health setting.
• Strong organizational and communication skills; ability to coordinate volunteers and schedules.

Responsibilities

• Develop and maintain a regular weekly/monthly calendar of evening and weekend enrichment activities for residents.
• Recruit, screen, and coordinate outside volunteers and community partners who lead activities.
• Serve as on-site point of contact for volunteers during activities, ensuring setup, facilitation, and cleanup.
• Facilitate or co-facilitate activities when volunteer coverage is unavailable.
• Promote activities to residents and tailor outreach to interests and needs.
• Maintain attendance records and basic participation data.

Skills

Organizational skills

Communication skills

Independent work

Evenings/weekends availability

Education

High school diploma

Assoc/Bachelor in recreation therapy or related field preferred

Job description

Job Details: Job Location: 3815 N. TRYON STREET - CHARLOTTE, NC 28206, Salary Range: $25.01 - $25.02 Hourly, SCHEDULE: Part time, up to 25 hours a week. Evenings and weekends

Hope Haven is seeking a part-time Enrichment Specialist to plan, coordinate, and facilitate engaging recreational, social, and enrichment activities for residents of our 24-hour residential facility. This role focuses on evening and weekend programming for a largely independent client population, with an emphasis on building a consistent calendar of meaningful activities — including arts and crafts, religious/spiritual services, yoga, wellness programming, games, and other community-building events. The Enrichment Specialist will also recruit, coordinate, and support volunteers who lead or assist with these activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and maintain a regular weekly/monthly calendar of evening and weekend enrichment activities for residents
• Recruit, screen, and coordinate outside volunteers and community partners who lead activities (arts and crafts instructors, faith leaders, yoga instructors, musicians, guest speakers, etc.)
• Serve as the on-site point of contact for volunteers during scheduled activities, ensuring smooth setup, facilitation, and clean-up
• Facilitate or co-facilitate activities directly when volunteer coverage is unavailable
• Promote activities to residents and encourage participation, tailoring outreach to residents' interests and needs
• Maintain attendance records and basic participation data for activities offered
• Ensure all activities comply with facility safety protocols, licensing requirements, and any applicable NC Medicaid or residential program standards
• Coordinate necessary supplies, materials, and space setup/breakdown for each activity
• Communicate regularly with residential staff and leadership regarding the enrichment calendar, resident engagement, and any volunteer-related needs or concerns
• Conduct basic background/safety checks or coordinate with HR for volunteer vetting, as required by agency policy
• Maintain a welcoming, respectful, and inclusive environment for residents of varying backgrounds, faiths, and abilities
• Perform other duties as assigned to support resident engagement and quality of life

Work Environment

Work is performed primarily in a 24-hour residential substance use disorder and behavioral health treatment environment. Activities may occur in resident common areas, meeting rooms, outdoor spaces, community locations, faith-based settings, or other approved environments.Regular interaction with residents, volunteers, clinical staff, residential staff, community partners, instructors, and visitors is expected. The position works primarily during evenings and weekends and requires flexibility based on resident programming needs and volunteer availability.

Disclaimer

This job description describes the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on organizational needs.

Qualifications: Minimum Qualifications

• High school diploma required; associate or bachelor’s degree in recreation therapy, human services, social work, or related field preferred
• Experience in recreational programming, activities coordination, volunteer management, or a related residential/community setting preferred
• Comfortable working with individuals in a residential Substance Use Disorder (SUD) or behavioral health setting
• Strong organizational and communication skills; ability to coordinate multiple moving parts (volunteers, schedules, resident needs)
• Ability to work independently during evening/weekend shifts with minimal on-site supervision
• Valid driver's license may be required if transporting materials or coordinating off-site activities
• Must pass required background checks per agency and NC Medicaid provider standards

Pre-Employment Requirements

All offers of employment are contingent upon successful completion of Hope Haven’s pre-employment screening requirements, which may include background verification and other screening requirements applicable to the position and consistent with applicable law.

This position requires availability primarily during evenings and weekends. Some schedule flexibility may be required to accommodate resident needs, volunteer availability, community partners, and special activities.

This position may require operating a Hope Haven vehicle or transporting activity materials on an occasional or as-needed basis. When assigned driving duties, the employee must maintain a valid driver’s license and be insurable under Hope Haven’s automobile insurance policy.

The employee must complete all required orientation, resident-rights, confidentiality, safety, emergency-response, and position-specific training before independently performing duties requiring such training.

WORK SCHEDULE

Primarily evenings and weekends, with schedule flexibility to accommodate volunteer availability and resident needs

PHYSICAL REQUIREMENTS

• Keyboarding
• Walking/Sitting
• Lifting