English-Speaking Junior Client Advisor | Premium Travel Sales

Voyagu, Inc.; San Francisco (CA); On-site; MXN 30,000 - 40,000; Full time

Benefits offered by this job

Market competitive compensation: fixed base + sales commission + bonus

Personal development plan for each employee

Other benefits according to company policy

Job summary

Voyagu, Inc. is looking for a Sales Account Associate based in Mexico City to enhance client travel experiences. The role involves working closely with premium travelers, qualifying prospects, and ensuring exceptional service while meeting sales targets.

A successful candidate will be fluent in English, possess sales or customer service experience, and demonstrate strong communication and problem-solving skills. The position offers competitive compensation and an opportunity for personal development.

Qualifications

• Fluency in English is a must.
• Experience in Sales or Customer Service is required.
• Strong communication and negotiation skills are necessary.

Responsibilities

• Qualify incoming prospects to create business opportunities.
• Identify client travel needs and match them with products.
• Navigate clients through product options to close deals.
• Ensure perfect client experience and establish trust.
• Complete sales targets as part of a team.

Skills

Fluency in English

Sales experience

Customer service experience

Strong communication skills

Negotiation abilities

Problem-solving skills

Job description

Overview

Voyagu is a San Francisco-based travel management company that connects premium travelers with travel experts for better and easier trip planning, booking, and managing.

Being part of a growing billion-dollar travel industry, we already have millions in our revenue and a team of a hundred people with offices in San Francisco, Amsterdam, Warsaw, and Mexico City, and we keep expanding.

As a Sales Account Associate, you will interact with highly educated, well-paid professionals and creative people from the U.S. to focus on three clear benefits: to maximize their savings, provide competent service in planning and booking travel, and have quick access to travel support throughout the trip. You will build relationships with your clients to become experts for all their travel needs.

Responsibilities

• Qualify incoming prospects to turn them into business opportunities;
• Identify client travel needs to match with the right company product for the client;
• Navigate your client through the product options to close the deal with you;
• Master customer care skills to ensure perfect client experience, loyalty, and recommendation;
• Establish individual relationships with your clients to be a trusted business partner for all their travel;
• Working in a team of 4-6 agents together with a team leader;
• Completing sales targets;
• Make mistakes, but don’t make the same mistake twice. No one has ever done what we are doing, so fasten your seatbelt.

What you bring to the team

• Be fluent in English;
• Have experience in Sales or Customer Service;
• Be driven by professional & financial development;
• Be a goal-oriented person, able to overcome obstacles in achieving high goals;
• Have strong communication skills and the ability to negotiate;
• Have problem-solving skills & learning agility;
• Love challenges and handle stressful situations with a smile;
• International background or experience of working and/or communicating with US native speakers is a must.

Benefits

• Market competitive compensation: fixed base + sales commission + bonus;
• Personal development plan for each employee;
• Other benefits according to the company policy.