Engineering Technologist / Service

Ainsworth Inc.; Everett (WA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive health benefits

Generous vacation

Employee discounts and incentives

Job summary

A leading service provider in Washington is seeking an Engineering Technologist / Service Tech to design and support building automation systems (BAS). The role includes troubleshooting, project participation, and creating technical documentation, ensuring high standards of customer satisfaction. Ideal candidates should have experience or knowledge in building controls automation or HVAC industry, strong attention to detail, and effective communication skills. This position allows for hybrid working arrangements and offers competitive benefits.

Qualifications

• 3 years of experience preferred but not required.
• Experience in building controls automation or HVAC industry preferred.
• Excellent command of the English language, both written and oral.

Responsibilities

• Manage WIP Service Orders from generation through completion.
• Remotely troubleshoot BAS issues and communicate resolution.
• Design panel/network layouts and wiring diagrams.

Skills

Attention to detail

Technical support

Communication skills

Tools

Microsoft Office

Job description

Description

If you thrive in a team-oriented workplace that challenges your skills, drives your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the GDI Ainsworth team today!

Job Summary:

We're looking for an Engineering Technologist / Service Tech to join our growing WA team. This role involves designing and supporting building automation systems (BAS), from engineering through commissioning and performing duties that range from general troubleshooting on customer systems to support on BMS / low-voltage projects with a focus on quality, efficiency, and customer satisfaction.

You will be part of a team while also maintaining an independent role with a focus on ownership and organization throughout the entire service order process.

Key Responsibilities

• Manage your personal WIP (Work in Progress) Service Orders from generation through completion.
• Remotely troubleshoot BAS issues and communicate resolution to the client.
• Participate in project handovers and gather necessary technical info.
• Design panel/network layouts and wiring diagrams using Ainsworth tools.
• Select and order materials per project requirements and deadlines.
• Create commissioning checklists and support system startup and testing.
• Program and test BAS to ensure compliance with specs and performance standards.
• Use and customize Ainsworth/Delta tools and graphics libraries.
• Provide technical support to internal teams and clients.
• Assist in project close‑out, as‑built documentation, and team collaboration.
• Stay up to date with Delta systems and industry standards.
• Be a customer advocate while on your field service visits.
• Read and interpret Control, Mechanical, Electrical drawings and circuit diagrams as needed.
• Troubleshoot and diagnose BMS systems and networks to automate building systems.
• Replace and/or repair building automation control equipment and devices.
• Perform other duties as assigned.

Qualifications

• 3 years of experience preferred but not required.
• LEB preferred but not required.
• Experience in the building controls automation industry preferred.
• Experience in the light commercial / residential HVAC industry preferred.
• Tech‑savvy with computers.
• Strong attention to detail.
• Excellent command of the English language, both written and oral.
• Proficient in Microsoft Office.
• Class C driver’s license and clean driver’s record.

Benefits

• Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation.
• Service milestones and peer recognition plus employee discounts and incentives.
• Hybrid working models, where applicable.
• Inclusive organization that embraces diversity and belonging.

Equal Opportunity Employer.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

GDI Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.