Engineering Technician - Integrations

Bass Pro Shops; Springfield, Northern (MO, KY); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops seeks an Engineering Technician to support the implementation, validation, and continuous improvement of electrical and digital systems across White River Marine Group platforms. You will collaborate with engineering, manufacturing, quality, warranty, and service teams to resolve issues and improve product reliability in production and field environments.

The role emphasizes hands‑on diagnostics, root‑cause analysis, and the creation of procedures, service bulletins, and training

Qualifications

• 3–7+ years diagnosing and supporting electrical/electronic systems in marine or related environments.
• Experience with CAN, J1939, or NMEA 2000 networks is preferred.
• ABYC certification is a plus.

Responsibilities

• Support implementation and serviceability of electrical and digital systems on boat platforms.
• Collaborate with Product Engineering, Manufacturing, Quality, and Service teams to meet performance and serviceability requirements.
• Review wiring schematics, electrical diagrams, harness routing, and system layouts to support troubleshooting.
• Provide hands‑on support to manufacturing teams to diagnose and resolve electrical/electronic system issues on the production floor.
• Develop and maintain work instructions, troubleshooting guides, inspection procedures, test procedures, and SOPs.
• Assist in root‑cause analysis and corrective action activities related to production defects, warranty claims, and field concerns.
• Support dealer and field service teams in diagnosing and resolving complex electrical and electronic issues.
• Investigate recurring field failures and warranty trends to identify root causes and recommend corrective actions.
• Assist in developing technical bulletins, service documentation, and training materials for internal teams and dealer networks.
• Document technical findings and provide recommendations to improve product quality, reliability, and serviceability.
• Provides on‑site support as needed for product validation, issue resolution, dealer support, customer concerns, or field performance evaluations.

Skills

Electrical systems troubleshooting

Cross-functional collaboration

Root cause analysis

Technical communication

Documentation skills

Education

High School Diploma or GED

Associate Degree or Technical Certificate in Electrical/Marine/Mechatronics

Tools

Multimeters

Clamp meters

Scan tools

Electrical testing equipment

Job description

POSITION SUMMARY

The Engineering Technician is responsible for supporting the implementation, validation, troubleshooting, and continuous improvement of electrical, digital, and integrated systems across White River Marine Group product platforms. This role helps ensure systems are effectively incorporated into production and perform reliably in customer, dealer, and field environments. The position works cross-functionally with Product Engineering, Manufacturing, Quality, Warranty, and Service teams to resolve technical issues, support product launches, and improve overall product performance. The Engineer Technician serves as a key technical resource, bridging manufacturing, service, and engineering through hands‑on diagnostics, root cause analysis, technical support, testing, and field feedback to enhance product quality, reliability, and the customer ownership experience.

ESSENTIAL FUNCTIONS

• Supports the implementation and serviceability of electrical and digital systems (e.g., CAN‑based networks, helm electronics, power distribution, lighting systems, control modules, and related marine technologies) on new and existing boat platforms.


• Collaborates with Product Engineering, Manufacturing, Quality, and Service teams to ensure systems meet performance, quality, and serviceability requirements.


• Reviews wiring schematics, electrical diagrams, harness routing, and system layouts to support troubleshooting and issue resolution.


• Participates in product validation testing, prototype evaluations, and production launch activities.


• Provides hands‑on support to manufacturing teams to diagnose and resolve electrical and electronic system issues on the production floor.


• Develops and maintains work instructions, troubleshooting guides, inspection procedures, test procedures, and standard operating procedures.


• Assists in root‑cause analysis and corrective action activities related to production defects, warranty claims, and field concerns.


• Supports dealer and field service teams in diagnosing and resolving complex electrical and electronic issues.


• Investigates recurring field failures and warranty trends to identify root causes and recommend corrective actions.


• Assists in developing technical bulletins, service documentation, and training materials for internal teams and dealer networks.


• Documents technical findings and provides recommendations to improve product quality, reliability, and serviceability.


• Provides on‑site support as needed for product validation, issue resolution, dealer support, customer concerns, or field performance evaluations.


• ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE / QUALIFICATIONS

• Minimum Education Required: High School Diploma or GED


• Preferred Education: Associate Degree, Technical Certificate, Vocational Training, or Military Technical Training in Electrical Technology, Marine Technology, Automotive Technology, Electronics Technology, Industrial Maintenance, Mechatronics, or a related technical field.


• Years of Experience: 3–7+ years of experience troubleshooting, servicing, diagnosing, installing, or supporting electrical and electronic systems in marine, automotive, RV, powersports, industrial, agricultural, or similar technical environments.


• Experience working with low‑voltage DC electrical systems, digital switching systems, and communication networks such as CAN, J1939, or NMEA 2000 preferred.


• Hands‑on experience diagnosing and repairing electrical and electronic system issues in manufacturing, dealer service, field service, or customer support environments preferred.


• Experience supporting warranty investigations, product quality improvements, or field issue resolution preferred.


• ABYC certification, manufacturer certifications, or equivalent technical credentials preferred.

KNOWLEDGE, SKILLS, AND ABILITY

• Strong understanding of marine, automotive, RV, or similar low‑voltage electrical systems (12V/24V DC).


• Knowledge of CAN bus, NMEA 2000, J1939, digital switching systems, or similar communication protocols preferred.


• Ability to read and interpret wiring schematics, electrical diagrams, harness layouts, and technical documentation.


• Experience with helm electronics, power distribution systems, digital switching technologies, and electronic control modules.


• Proficiency with diagnostic equipment including multimeters, clamp meters, scan tools, and related electrical testing equipment.


• Strong troubleshooting, problem‑solving, and root‑cause analysis skills.


• Ability to effectively communicate technical information to engineering, manufacturing, service, dealer, and supplier personnel.


• Strong organizational, documentation, and technical reporting skills.


• Ability to manage multiple priorities in a fast‑paced manufacturing and service environment.


• Strong customer‑service mindset with a focus on product quality, reliability, and issue resolution.

TRAVEL REQUIREMENTS

Up to 10%. Occasional travel to manufacturing facilities, dealer locations, test sites, supplier locations, or field locations as needed.

PHYSICAL REQUIREMENTS

Regularly sits and works on a computer. Frequently stands and walks in manufacturing, service, and marine environments. Frequently works in and around marine vessels, electrical systems, and testing environments. Occasionally lifts up to 50 lbs.

INDEPENDENT JUDGEMENT

Works under general supervision while exercising independent judgment in troubleshooting, diagnostics, root‑cause analysis, and issue resolution. Responsible for identifying and resolving moderately complex technical issues within established procedures while providing recommendations that improve product quality, reliability, serviceability, and customer satisfaction.

Full Time Benefits Summary

• Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more!

Bass Pro Shops is an equal opportunity employer.

Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

White River Marine Group About Bass Pro Shops

Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world‑class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best‑of‑the‑best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry‑leading boat brands, and Big Cedar Lodge, America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”