Engineering Support Specialist: Process, ECO & Documentation Lead

Socket.dev; Red Wing (MN); On-site; USD 60,000 - 85,000; Full time

Job summary

Socket.dev in Minnesota is seeking a detail-oriented engineering support specialist to manage documentation, data, and project records across active programs. The role focuses on supporting engineers with specifications, cost estimates, and procedural writing in a fast-paced manufacturing setting.

You will own the Engineering Change Order (ECO) process, maintain ISO 9001 documents, and help prepare drawings, BOMs, and SWIs.

Qualifications

• Must have hands-on experience in a manufacturing environment.
• Experience documenting processes and creating SWIs.
• Familiarity with ISO 9001 documentation and version control.

Responsibilities

• Read and interpret specifications and client proposals, conduct research on regulations or requirements, and help clarify project documents for engineers.
• Own the Engineering Change Order (ECO) process: drafting, reviewing, routing, implementing changes across prints, BOMs, specifications, test requirements, and SWIs.
• Support engineers with cost estimations, project proposals, and project budgets, preparation of contracts and project documentation as well as customer requests for quotes (RFQ's).
• Assist in setting up and maintaining production process audit schedules.
• Part set-up, Bil of Material (BOM), development and maintenance
• Support the development and documentation of Standard Work Instructions SWI's.
• Maintain and update system records, project files, equipment logs, and inventory records, ensuring accurate data management.
• Maintain and manage ISO 9001 quality system documents, including version control, revision tracking to ensure all documents are current, accurate, and accessible to staff/operators.
• Engineering documentation control – organize, manage and maintain needed technical documentation for the engineering department to ensure accurate and current records for all parts produced.
• Prepare and organize technical drawings or documents, including the use of CAD and related software for drafting and design.
• Collaborate with other departments, clients, and outside vendors to resolve project-related issues or questions.

Skills

Excel proficiency

Attention to detail

Organizational skills

Independent self-starter

Fast learner

Education

Associate's degree or 2-4 year technical degree in Manufacturing Technology

Tools

CAD software

AI tools (ChatGPT, Copilot)

MS Office

Job description

Socket.dev in Minnesota is seeking a detail-oriented engineering support specialist to manage documentation, data, and project records across active programs. The role focuses on supporting engineers with specifications, cost estimates, and procedural writing in a fast-paced manufacturing setting.

You will own the Engineering Change Order (ECO) process, maintain ISO 9001 documents, and help prepare drawings, BOMs, and SWIs.