Engineering Support Specialist

Socket.dev; Red Wing (MN); On-site; USD 60,000 - 85,000; Full time

Job summary

Socket.dev in Minnesota is seeking a detail-oriented engineering support specialist to manage documentation, data, and project records across active programs. The role focuses on supporting engineers with specifications, cost estimates, and procedural writing in a fast-paced manufacturing setting.

You will own the Engineering Change Order (ECO) process, maintain ISO 9001 documents, and help prepare drawings, BOMs, and SWIs.

Qualifications

• Must have hands-on experience in a manufacturing environment.
• Experience documenting processes and creating SWIs.
• Familiarity with ISO 9001 documentation and version control.

Responsibilities

• Read and interpret specifications and client proposals, conduct research on regulations or requirements, and help clarify project documents for engineers.
• Own the Engineering Change Order (ECO) process: drafting, reviewing, routing, implementing changes across prints, BOMs, specifications, test requirements, and SWIs.
• Support engineers with cost estimations, project proposals, and project budgets, preparation of contracts and project documentation as well as customer requests for quotes (RFQ's).
• Assist in setting up and maintaining production process audit schedules.
• Part set-up, Bil of Material (BOM), development and maintenance
• Support the development and documentation of Standard Work Instructions SWI's.
• Maintain and update system records, project files, equipment logs, and inventory records, ensuring accurate data management.
• Maintain and manage ISO 9001 quality system documents, including version control, revision tracking to ensure all documents are current, accurate, and accessible to staff/operators.
• Engineering documentation control – organize, manage and maintain needed technical documentation for the engineering department to ensure accurate and current records for all parts produced.
• Prepare and organize technical drawings or documents, including the use of CAD and related software for drafting and design.
• Collaborate with other departments, clients, and outside vendors to resolve project-related issues or questions.

Skills

Excel proficiency

Attention to detail

Organizational skills

Independent self-starter

Fast learner

Education

Associate's degree or 2-4 year technical degree in Manufacturing Technology

Tools

CAD software

AI tools (ChatGPT, Copilot)

MS Office

Job description

Supports engineering teams with both supporting and technical tasks, helping facilitate the progress of various projects and day-to-day engineering workload.

Key Duties

• Read and interpret specifications and client proposals, conduct research on regulations or requirements, and help clarify project documents for engineers.
• Own the Engineering Change Order (ECO) process: drafting, reviewing, routing, implementing changes across prints, BOMs, specifications, test requirements, and Standard Work Instructions (SWIs).
• Support engineers with cost estimations, project proposals, and project budgets, preparation of contracts and project documentation as well as customer requests for quotes (RFQ's).
• Assist in setting up and maintaining production process audit schedules.
• Part set-up, Bil of Material (BOM), development and maintenance
• Support the development and documentation of Standard Work Instructions SWI's.
• Maintain and update system records, project files, equipment logs, and inventory records, ensuring accurate data management.
• Maintain and manage ISO 9001 quality system documents, including version control, revision tracking to ensure all documents are current, accurate, and accessible to staff/operators.
• Engineering documentation control – organize, manage and maintain needed technical documentation for the engineering department to ensure accurate and current records for all parts produced.

Additional Responsibilities

• Prepare and organize technical drawings or documents, including the use of CAD and related software for drafting and design.
• Collaborate with other departments, clients, and outside vendors to resolve project-related issues or questions.

Preferred Qualifications

• Independent self-starter that can and does problem solve
• Associate's degree or 2-4 year technical degree in Manufacturing Technology, or a related trade program (or equivalent in hands on direct experience).
• Strong proficiency in Microsoft Excel (formulas, data organization, lookups, basic automation); ability to work quickly and accurately with large datasets.
• Comfortable using computers, software systems, and digital tools at an elevated level; able to learn new systems quickly with minimal guidance.
• Basic knowledge and experience in using AI tools or other software tools (e.g., ChatGPT, Copilot, or similar) to improve efficiency in documentation, data handling, and workflow automation.
• Experience creating or maintaining technical documentation, drawings, or structured data in a demanding environment (high volume repetitive manufacturing).
• Basic understanding of electrical schematics, wiring diagrams, or mechanical drawings preferred but not necessary.
• High attention to detail with the ability to manage multiple revisions, documents, and tasks simultaneously (without error).
• Strong organizational skills with a focus on accuracy, efficiency, and ownership of work.

This role is ideal for those seeking to gain hands-on experience in engineering while managing technical and organizational responsibilities critical to project success.