Engineering Supervisor

Holiday Inn Club Vacations Incorporated; Town of Vermont, Northern (WI, KY); Hybrid; USD 36,000 - 43,000; Full time

Benefits offered by this job

401K

Health/Dental/Vision benefits

Employee Assistance Program (EAP)

Paid Time Off (PTO)

Discounts through IHG benefits site

Tuition Reimbursement / Continuing Ed

Job summary

Holiday Inn Club Vacations is seeking a Grounds/Facilities Supervisor to assist the Grounds Manager in leading a team responsible for resort grounds, villas, and assets at Mount Ascutney Resort, Brownsville, VT. You will supervise maintenance and landscape staff, train teams, and ensure service requests are handled promptly.

The role emphasizes safety, adherence to standards, and guest satisfaction. Requirements include a valid driver’s license, 21+, and 4 years driving/leadership experience.

Qualifications

• Must be at least 21 with a valid driver’s license.
• Minimum 4 years of driving experience.
• Demonstrates dedication to guest satisfaction.
• Professional appearance and pleasant personality.
• Good judgement and decision-making.
• Able to follow SOPs and maintain accuracy.
• Able to communicate with guests and staff.
• Able to operate maintenance and grounds machinery.

Responsibilities

• Supervise work assignments, respond to requests, and provide technical support.
• Direct and assist maintenance techs and groundskeepers with upkeep of buildings, vehicles, and equipment.
• Coach staff on brand standards and handbook guidelines; make responsible decisions.
• Identify and resolve issues with villas, grounds, and landscaping.
• Provide skills training for assigned teams.
• Help control department budget expenditures.
• Perform other duties as assigned by Facilities Ops Manager or General Manager.

Skills

Guest service orientation

Communication skills

Decision making

Organization

Reading/writing SOPs

Machinery operation

Education

High school diploma / GED

Leadership experience (2+ years)

Tools

HVAC Certification

Job description

Mount Ascutney Resort
Brownsville, VT 05037, USA

Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

COMPANY BENEFITS:

• 401K
• Comprehensive Benefits – Health, Dental and Vision Plans
• EAP – Employee Assistance Program
• PTO - Paid Time Off
• Discounts through IHG including additional discounted employee benefits through our company Perks website
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture
• Pay range- Based on experience from $26-$31Hr

POSITION DESCRIPTION:

This position will be responsible for assisting the Grounds Manager in leading a team of maintenance and landscape personnel to provide service to owners and guests in the upkeep and maintenance of resort grounds, villas and assets. This individual will participate in the training and supervision of their team. They will provide direct supervision of maintenance and landscape teams to assure proper response to requests for service including planned and preventative maintenance.

ESSENTIAL DUTIES AND TASKS:

• Supervise work assignments, response and problem resolution, provide technical support to all maintenance and grounds personnel.
• Directs and assists maintenance techs and groundskeepers with maintenance of buildings, vehicles, and keeping equipment in safe and operable condition.
• Follows and coaches’ maintenance techs and groundskeepers in the adherence to guidelines set forth in the employee handbook and brand standards and makes responsible decisions based upon these guidelines.
• Identify, troubleshoot, and resolve concerns as it relates to the upkeep and maintenance of the villas, grounds and resort landscaping.
• Implement and facilitate skills training for assigned teams.
• Assist in controlling department budgetary expenditures.
• Perform any other duties deemed necessary by the Manager of Facilities Ops or General Manager.

QUALIFICATIONS:

• Must be at least 21 years of age with a valid driver’s license, and a minimum of 4 years of driving experience.
• Must meet company required motor vehicle policy standards
• Demonstrates a sincere dedication to provide an unsurpassed level of ownership and guest satisfaction
• Demonstrates a professional appearance and pleasant personality
• Demonstrates a high degree of judgement and making sound decisions
• Ability to maintain a high level of accuracy and organization
• Ability to read, write, and follow oral and written standard operating procedures
• Ability to communicate effectively with guests and staff
• Ability to operate all maintenance and grounds machinery

EDUCATION and/or EXPERIENCE

• High school diploma / GED
• Preferred 2 years of experience in a leadership role

CERTIFICATES, LICENSES, REGISTRATIONS

• HVAC Certification preferred
• Valid driver’s license

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#ZRHMS01

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.