Engineering Supervisor

Holiday Inn Club Vacations; Stateline (NV); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Excellent culture

Comprehensive benefits

EAP

401K with match

PTO

Discounted stays

Tuition assistance

Free meal per shift

Growth opportunities

Job summary

Holiday Inn Club Vacations seeks an Engineering Supervisor to lead a team of maintenance technicians servicing timeshare guest units and assets. You will train staff, model exemplary service, and supervise preventive maintenance and safety compliance while handling complex issues with tact.

Responsibilities include directing assignments, troubleshooting grounds and landscaping, and supporting budget controls.

Qualifications

• 2+ years supervisory experience.
• Proficient in general maintenance tasks (Level I–III).
• Able to coach and train staff effectively.
• Strong communication with guests and team members.
• Ability to manage safety and policy compliance.

Responsibilities

• Supervise maintenance team assignments, response and resolution of issues.
• Troubleshoot and repair resort grounds and landscaping concerns.
• Coordinate skills training and ensure policy compliance.
• Assist in controlling departmental budget expenditures.

Skills

Supervisory experience

General maintenance

Problem solving

Guest & staff communication

Coaching & training

Job description

The Engineering Supervisor is responsible for leading a team of general maintenance technicians to provide service to owners and guests in the maintenance and repair of timeshare guest units and assets. This individual will participate in the training and supervision of their team. This Supervisor will serve as a role model, develop talent, and provide staff support in handling complex situations and ensure the staff’s commitment to meeting service expectations. This supervisor will provide direct supervision of engineering maintenance teams to assure proper response to requests for service, planned maintenance, and preventative maintenance. This individual must be knowledgeable in the procedures and safety measures associated with industry and company standards.

COMPANY BENEFITS:

• Excellent Company Culture
• Comprehensive Benefits: Medical, Dental, Vision & Prescription
• EAP - Employee Assistance Program
• 401K with Company Match
• EAP-Employee Assistance Program
• PTO
• Heavily Discounted Hospitality Stays & the Company Perks Website
• Tuition Assistance
• One Free Meal Per Shift
• Growth Opportunities & Stability
  
  

ESSENTIAL DUTIES AND TASKS:

• Supervise work assignments, response, and problem resolution; provide technical support to all maintenance personnel
• Identify, troubleshoot, and resolve concerns as it relates to the upkeep and maintenance of the grounds and resort landscaping
• Implement and facilitate skills training for assigned teams. Assure all policies and procedures are being followed
• Assist in controlling department budgetary expenditures
  
  

QUALIFICATIONS:

• Must have 2 years of supervisory experience or above
• Demonstrated proficiency in Level I–III general maintenance duties, including troubleshooting, diagnosis, and repair
• Must be at least 18 years of age with a valid driver’s license and a minimum of 1 year of driving experience
• Must meet company-required motor vehicle policy standards
• Demonstrates a sincere dedication to providing an unsurpassed level of ownership and guest satisfaction
• Demonstrates ability to coach and train employees
• Demonstrates a professional appearance and pleasant personality
• Demonstrates a high degree of judgement and making sound decisions
• Ability to maintain a high level of accuracy and organization
• Ability to work in various and sometimes extreme weather conditions
• Ability to work a flexible schedule that may include evenings, weekends, and holidays
• Ability to read, write, and follow oral and written standard operating procedures
• Ability to communicate effectively with guests and staff
• Must have strong troubleshooting and face-to-face guest communication skills
• Must be able to follow written instructions and complete documentation associated with unit maintenance
• Familiar with fire and life safety systems
  
  

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.