General Maintenance Technician I (Entry)

Holiday Inn Club Vacations; Stateline (NV); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Prescription

Pet Insurance

Short & Long Term Disability

401K with Company Match

PTO

Free Meals

Discounted Stays

Tuition Assistance

Growth Opportunities

Excellent Company Culture

Job summary

Holiday Inn Club Vacations is seeking a General Maintenance Technician I to service and repair guest units across plumbing, carpentry, painting, electrical, and appliance areas. You will follow safety standards, work under supervision, and contribute to guest satisfaction with hands-on problem solving.

The role emphasizes teamwork, documentation of work performed, and timely completion of maintenance tasks to ensure a welcoming stay for guests at our resort properties.

Qualifications

• High school diploma or equivalent with work experience or vocational training.
• Six months to 1 year of building maintenance experience or construction preferred; entry-level with mechanical aptitude.
• Hotel/resort maintenance experience preferred.
• Bilingual a plus.

Responsibilities

• Works in a team environment to complete inspections, repairs, and preparation of guest units.
• Assist guests and staff in resolving unit maintenance concerns and questions.
• Assist the preventative maintenance team in preparing the property for guests.
• Perform general maintenance duties as assigned by the manager or supervisor.
• Maintain accurate records of units serviced and work performed.

Skills

Painting

Tile work

Plumbing

Carpentry

Electrical

Customer service

Problem solving

Documentation

Teamwork

Follow instructions

Education

High school diploma or equivalent

Vocational training or work experience

Tools

Hand & power tools

Telephone/TV troubleshooting

Job description

The General Maintenance Technician I performs services and repairs in the areas of plumbing, carpentry, painting, electrical, interior finishes, and appliance servicing. Is knowledgeable in the procedures and safety measures associated with industry and company standards. Familiar with standard concepts, practices, and procedures within a broad range of the maintenance field. Relies on limited experience and judgment to plan and accomplish goals. Must be able to identify, troubleshoot, and resolve maintenance defects and concerns to prescribed standards. Reports to a supervisor or manager but works under immediate supervision. A certain degree of creativity and latitude is required. This position will also perform as part of a team and will carry out tasks as assigned by a supervisor or the Chief Engineer. Must have strong problem-solving and demonstrate excellent face-to-face guest communication skills. Must be able to follow written instructions and complete documentation associated with unit maintenance.

COMPANY BENEFITS:

• Comprehensive Benefits: Medical, Dental, Vision & Prescription
• Other Elective Coverages: Pet Insurance, Short & Long Term Disability, AD&D, Hospital Indemnity, Critical Illness, Accident Injury, Life Insurance
• HSA/FSA
• EAP - Employee Assistance Program (Free Mental Health, Financial & Legal Counseling)
• 401K with Company Match
• PTO
• Free Meal Per Day
• Heavily Discounted Hospitality Stays & the Company Perks Website
• Tuition Assistance
• Company Appreciation Platforms & Innovation Contests
• Growth Opportunities & Stability
• Excellent Company Culture

ESSENTIAL DUTIES AND TASKS:

• Works in a team environment in a primarily response role to complete inspections, repairs, and preparation of guest units. Assist guests and staff in the resolution of unit maintenance concerns, complaints, and questions
• Assist the preventative maintenance team in the preparation of the property for guests
• Perform general maintenance duties as assigned by the manager or supervisor
• Maintain accurate records of units serviced and work performed

EDUCATION And/or EXPERIENCE

• High school diploma or equivalent, with work experience or vocational training
• Six months to 1 year of building maintenance experience or construction is preferred; however, this is an entry-level role where we look for mechanical aptitude, customer service, and drive
• Maintenance experience with a resort and/or hotel experience preferred
• Bilingual a plus

CERTIFICATES, LICENSES, REGISTRATIONS

• Must have a valid Driver’s License

Qualifications

• Must be at least 18 years old
• Must have a valid driver’s license and at least one year of driving experience
• Must meet the company motor vehicle report requirements
• Must have the ability to perform skilled work in general maintenance
• Must have proficient skills in painting, tile, plumbing, carpentry, and electrical
• Must possess knowledge of telephone and TV troubleshooting for the signal
• Must have the ability to problem-solve and repair major appliances
• Must have knowledge of hand and power tools, and a mechanical aptitude
• Must have strong troubleshooting and face-to-face guest communication skills
• Must be able to follow written instructions and complete documentation associated with unit maintenance

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.