Engineering Student - Technical Support & Docs

Danfoss GmbH; United States; On-site; USD 30,000 - 38,000; Part time

Benefits offered by this job

annual bonus

paid vacation

pension plans

personal insurance

Job summary

Danfoss Climate Solutions is seeking a Technical Support Student to help document and support our technology for electronic thermostats and controls. Based on-site in Silkeborg or Sofia, you will assist in keeping literature accurate, maintain product pages, and help update assets for customers and markets.

You’ll gain daily exposure to how a global engineering team translates complex tech into usable knowledge, with mentoring and hands-on guidance throughout.

Qualifications

• You're an engineering student, ideally in your 1st or 2nd semester.
• You have a genuine technical interest, both mechanical and digital.
• You bring a customer focused mindset and can think through problems from a user's perspective.
• You're comfortable exploring and applying AI tools in your work.
• You're available 10–15 hours per week, based in Silkeborg, Denmark (or Sofia, Bulgaria).

Responsibilities

• Keep our technical literature accurate and clear, updating and correcting documentation to ensure accuracy and customer clarity.
• Maintaining and updating product home pages with latest information, FAQs, and relevant resource.
• Manage our product store, uploading and updating literature and making sure all information and assets are correct and up to date.
• Support and coordinate field tests for new and existing products, gathering feedback and providing input for successful implementation.
• Assist in benchmarking our products against competitors to identify areas for improvement.
• Provide first and second-line technical support to markets and customers via email, Microsoft Teams, and App Store/Play Store reviews for electronic thermostats and controls.

Skills

Engineering student

AI tools curiosity

Customer focus

Mechanical & digital interest

Education

Engineering student in university

Tools

AI tools

MS Teams

Job description

Danfoss Climate Solutions is seeking a Technical Support Student to help document and support our technology for electronic thermostats and controls. Based on-site in Silkeborg or Sofia, you will assist in keeping literature accurate, maintain product pages, and help update assets for customers and markets.

You’ll gain daily exposure to how a global engineering team translates complex tech into usable knowledge, with mentoring and hands-on guidance throughout.