Technical Support Student

Danfoss GmbH; United States; On-site; USD 30,000 - 38,000; Part time

Benefits offered by this job

annual bonus

paid vacation

pension plans

personal insurance

Job summary

Danfoss Climate Solutions is seeking a Technical Support Student to help document and support our technology for electronic thermostats and controls. Based on-site in Silkeborg or Sofia, you will assist in keeping literature accurate, maintain product pages, and help update assets for customers and markets.

You’ll gain daily exposure to how a global engineering team translates complex tech into usable knowledge, with mentoring and hands-on guidance throughout.

Qualifications

• You're an engineering student, ideally in your 1st or 2nd semester.
• You have a genuine technical interest, both mechanical and digital.
• You bring a customer focused mindset and can think through problems from a user's perspective.
• You're comfortable exploring and applying AI tools in your work.
• You're available 10–15 hours per week, based in Silkeborg, Denmark (or Sofia, Bulgaria).

Responsibilities

• Keep our technical literature accurate and clear, updating and correcting documentation to ensure accuracy and customer clarity.
• Maintaining and updating product home pages with latest information, FAQs, and relevant resource.
• Manage our product store, uploading and updating literature and making sure all information and assets are correct and up to date.
• Support and coordinate field tests for new and existing products, gathering feedback and providing input for successful implementation.
• Assist in benchmarking our products against competitors to identify areas for improvement.
• Provide first and second-line technical support to markets and customers via email, Microsoft Teams, and App Store/Play Store reviews for electronic thermostats and controls.

Skills

Engineering student

AI tools curiosity

Customer focus

Mechanical & digital interest

Education

Engineering student in university

Tools

AI tools

MS Teams

Job description

Segment: Danfoss Climate Solutions Segment

Job Category: R&D, Technology and Engineering

Work Location Type: On-site

Technical Support Student

Req ID: 51121 Job Location: Silkeborg, DK, Sofia, BG Employment Type: Part Time Segment: Danfoss Climate Solutions Segment Job Category: R&D, Technology and Engineering Work Location Type: On-site Job Description

The Impact You'll Make

From the first electronic TRV, an invention that traces back to our founder, to today's connected room controls, Danfoss has spent decades pioneering this space. As part of our Clear Leap 2030 strategy, we're pushing further into digital products and growing our market share, and we need someone curious enough to help us document and support the technology that makes it possible.

You’ll get daily hands-on exposure to how a global engineering team turns technical complexity into clear, usable knowledge, with close support and guidance built into your everyday work. It's a chance to see how a market-leading product line actually runs, from the inside.

If you're an engineering student who loves getting into the technical detail, and you're curious about how AI tools can speed that work up, this is a role where your curiosity will be put straight to use

What You’ll Be Doing

• Keep our technical literature accurate and clear, updating and correcting documentation to ensure accuracy and customer clarity.

• Maintaining and updating product home pages with latest information, FAQs, and relevant resource.

• Manage our product store, uploading and updating literature and making sure all information and assets are correct and up to date.

• Support and coordinate field tests for new and existing products, gathering feedback and providing input for successful implementation.

• Assist in benchmarking our products against competitors to identify areas for improvement.

• Provide first and second-line technical support to markets and customers via email, Microsoft Teams, and App Store/Play Store reviews for electronic thermostats and controls.

What We're Looking For

• You're an engineering student, ideally in your 1st or 2nd semester.

• You have a genuine technical interest, both mechanical and digital.

• You bring a customer focused mindset and can think through problems from a user's perspective.

• You're comfortable exploring and applying AI tools in your work.

• You're available 10–15 hours per week, based in Silkeborg, Denmark (or Sofia, Bulgaria)

What You'll Get from Us

• We promote from within and support your learning with mentoring, training, and access to global opportunities.

• You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.

• We strive to create an inclusive work environment where people of all backgrounds are respected and valued for who they are.

• You’ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re great.

Our Commitment to Transparency

Salary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information.

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Want to know more? Please visit ourFAQ Page .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in areas such as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, marine, and on- and off-highway equipment. We also provide solutions for data centers, renewable energy, energy storage, heat recovery, as well as contribute to district energy solutions for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned and employs over 39,000 people. We create long-term value for our customers in more than 100 countries with a global footprint of around 100 factories.