Engineering Program Manager Healthcare Solutions Lead

Providence Health & Services; Oregon (WI); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) savings plan with employer matching

Paid parental leave

Vacation and holiday pay

Job summary

Providence Health & Services is looking for an Engineering Program Manager to design solutions that enhance caregiver experiences. The role involves lifecycle collaboration with engineering and business stakeholders, caregiver engagement, and service management. Qualified candidates should have a Bachelor's degree in a relevant field and a minimum of three years of contact-center experience. Experience in healthcare is preferred. Comprehensive benefits are provided, including medical, dental, and a 401(k) savings plan.

Qualifications

• Bachelor's Degree in a relevant field or equivalent experience.
• Minimum of 3 years of related contact-center experience.
• Experience in a healthcare environment is preferred.

Responsibilities

• Work with engineering to define and design solutions.
• Collaborate with business stakeholders and caregivers.
• Manage releases and establish solution identity.

Skills

Contact-center experience

Collaboration with engineering

Solution design

Healthcare experience

Education

Bachelor’s Degree in Computer Engineering, Computer Science, Mathematics, or Engineering

Job description

Providence Health & Services is looking for an Engineering Program Manager to design solutions that enhance caregiver experiences. The role involves lifecycle collaboration with engineering and business stakeholders, caregiver engagement, and service management. Qualified candidates should have a Bachelor's degree in a relevant field and a minimum of three years of contact-center experience. Experience in healthcare is preferred. Comprehensive benefits are provided, including medical, dental, and a 401(k) savings plan.