Engineering Program Manager Healthcare Solutions Lead

Providence Health & Services; Irvine (CA); On-site; USD 69,320 - 122,785; Full time

Benefits offered by this job

401(k) savings plan with employer matching

Medical, dental, and vision health coverage

Paid parental leave

Vacation and holidays

Life and disability insurance

Job summary

Providence Health & Services is hiring an Engineering Program Manager in Irvine, California. This role involves defining and designing solutions that enhance caregiver experiences. Candidates should have a Bachelor's Degree related to engineering fields and at least 3 years of experience in a contact center. Preferred applicants will have experience in a healthcare environment. The comprehensive benefits package includes retirement plans, medical coverage, paid leave, and additional compensatory opportunities.

Qualifications

• Bachelor’s Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent.
• Minimum of 3 years of related contact-center experience.

Responsibilities

• Define and design solutions and services that delight caregivers.
• Collaborate with engineering and business stakeholders.
• Engage with caregivers and support the caregiver community.

Skills

Computer Engineering

Computer Science

Mathematics

Engineering

Education

Bachelor’s Degree in relevant field

Job description

Providence Health & Services is hiring an Engineering Program Manager in Irvine, California. This role involves defining and designing solutions that enhance caregiver experiences. Candidates should have a Bachelor's Degree related to engineering fields and at least 3 years of experience in a contact center. Preferred applicants will have experience in a healthcare environment. The comprehensive benefits package includes retirement plans, medical coverage, paid leave, and additional compensatory opportunities.