Engineering Program Manager Enterprise Technology Services

Apple Inc.; Sunnyvale, Northern (CA, KY); On-site; USD 145,000 - 218,000; Full time

Job summary

Apple Inc. in Sunnyvale, CA seeks an Engineering Program Manager within IS&T to own the integrated delivery plan across platform, tooling, and service workstreams, guiding large-scale production changes from design through rollout.

You will coordinate cross-functional teams across engineering, infrastructure, privacy, security, and legal, maintain a risk register, and provide clear executive updates and end-user readiness.

Qualifications

• 3+ years of experience in program or project management leading highly cross-functional software delivery.
• Experience owning large-scale deployment or production change programs affecting many users.
• Excellent written and verbal communication with stakeholders at all levels.

Responsibilities

• Own the integrated delivery plan across platform, tooling, and service workstreams: scope, milestones, dependencies, and release readiness.
• Plan and lead large-scale changes to production services: rollout design, change windows, go/no-go criteria, rollback paths.
• Drive cross-organizational dependencies to closure with partner teams.
• Provide regular program status and critical issue communications to engineering leads and executives.

Skills

Program management

Cross-functional collaboration

Software delivery

Job description

Engineering Program Manager Enterprise Technology Services

Sunnyvale, California, United States Software and Services

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.As the Corporate Mail Engineering Program Manager you will hold the integrated delivery planfor our corporate mail programs, and you will lead the changes that reach end users. You'llwork across engineering organizations that don't share a reporting line, and you will be theperson who makes their schedules add up. You'll partner with infrastructure, identity, andIT stakeholders on change windows and user communication, keep an honest risk picture infront of leadership, and escape early rather than explain late.

Description

Own the integrated delivery plan across platform, tooling, and service workstreams: scope,milestones, dependencies, and release readiness.Plan and lead large-scale changes to a production service — rollout design, change, windows, go/no-go criteria, rollback paths, and day-of command.Drive cross-organizational dependencies to closure with partner engineering,infrastructure, and identity teams.Maintain the program's risk register: identify risks proactively, quantify impact, own mitigations through to resolution, and put escalations in front of leadership while there is still room to act.Provide clear, timely, and objective communication, including regular program status and critical issues to engineering leads and executives — the same facts, tailored for each audience.Own end-user readiness with IT and support stakeholders: communications, support handoffs,and post-change triage.Partner with Privacy, Security, and Legal on the controls and compliance work that gate each phase.Establish the operating rhythm — planning cadence, decision log, and reporting — and keep it useful rather than ceremonial.

Minimum Qualifications

• 3+ years of experience in program or project management leading highly cross-functional software delivery.
• Demonstrated ownership of a large-scale deployment or production change program affecting a substantial user base, including the change management around it.

Preferred Qualifications

• Working knowledge of email standards and technologies such as IMAP, SMTP, JMAP, MIME, DKIM/SPF/DMARC, or comparable messaging infrastructure depth.
• Experience managing incident response, service health, or operational readiness programs for live production services.
• Background in enterprise-scale rollout: pilot design, wave planning, site coordination, and support enablement.
• Experience partnering with Privacy, Security, and Legal teams to launch compliant features, including e-discovery, data residency, or records retention.
• Familiarity with Claude Code and agentic development workflows.
• Fluency with modern work-tracking and program-management tooling.
• Track record of coordinating teams that do not report to you, across organizations with different cadences and priorities.
• Exceptional verbal and written communication skills, with the ability to distill a complex technical situation into the few things a decision-maker needs.
• Strong analytical thinking and problem-solving skills, with the ability to independently manage complex objectives in ambiguous conditions.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $144,600 and $218,000, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.