Engineering Program Manager, Capacity Management, Apple Services Engineering

Apple Inc.; Cupertino (CA); On-site; USD 165,000 - 294,000; Full time

Job summary

An established industry player is looking for an extraordinary engineering program manager to lead innovative product solutions. In this dynamic role, you will collaborate with various teams to shape the future of large-scale infrastructure, utilizing cutting-edge technologies. You will be at the forefront of driving program execution, managing risks, and ensuring timely delivery of milestones. If you possess strong technical acumen and exceptional leadership skills, this is an exciting opportunity to make a significant impact in a fast-paced environment where your contributions will be valued and recognized.

Benefits

Comprehensive medical and dental coverage

Retirement benefits

Employee stock purchase plan

Educational reimbursement

Discretionary bonuses

Qualifications

• 7+ years of experience in technical program or project management.
• Strong understanding of engineering principles and software lifecycles.

Responsibilities

• Collaborate with teams to define program scope and objectives.
• Drive execution across engineering disciplines and track KPIs.
• Manage risks and dependencies while fostering collaboration.

Skills

Technical Program Management

Project Management

Cross-Functional Leadership

Risk Management

Analytical Skills

Communication Skills

Education

Bachelor's degree in Computer Science

Bachelor's degree in Electrical Engineering

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Supply Chain

Tools

Kubernetes

Job description

Engineering Program Manager, Capacity Management, Apple Services Engineering

Cupertino, California, United States Software and Services

Description

The Cloud Infrastructure team, as part of the Apple Services Engineering team, is seeking an extraordinary engineering program manager (EPM) to deliver innovative product solutions that will shape the future of large scale infrastructure at Apple. You'll partner with a diverse set of teams across Apple to provide them with groundbreaking infrastructure that operates at substantial scale and use open source technologies such as Kubernetes along with proprietary systems. We're a fast paced organization with high-reaching goals, a large user base, and the autonomy to build the future of native Cloud infrastructure for all of Apple. Teams across Apple rely on us for infrastructure that help them build services that scale globally, are highly available, and "just work". We listen to different perspectives, help surface innovative ideas, and drive decisions that move us forward. You'll need a strong background in program and project management complemented by your technical abilities.

Key Responsibilities

1. Program Planning & Definition: Collaborate with engineering leads, product managers, and other stakeholders to define program scope, objectives, deliverables, and technical requirements. Develop comprehensive program plans, including timelines, milestones, dependencies, and resource allocation.
2. Execution & Tracking: Drive program execution across multiple engineering disciplines and teams. Monitor progress against the plan, track key performance indicators (KPIs), and ensure timely delivery of milestones. Manage changes to the program scope, schedule, and costs.
3. Cross-Functional Leadership & Communication: Serve as the primary point of contact and communication hub for assigned engineering programs. Facilitate regular cross-functional meetings, status updates, and program reviews. Clearly articulate program status, risks, and issues to stakeholders at all levels, from individual engineers to executive leadership.
4. Risk & Dependency Management: Proactively identify, assess, and mitigate program risks and dependencies. Develop contingency plans and work with teams to resolve blockers and navigate technical challenges.
5. Stakeholder Management: Build strong working relationships and foster collaboration between engineering teams and other departments (Product, Design, Marketing, Sales, Support, etc.). Ensure alignment on program goals and priorities.
6. Process Improvement: Contribute to the continuous improvement of engineering program management processes, tools, and best practices within the organization. Champion efficient workflows and effective collaboration.
7. Technical Acumen: Maintain a solid understanding of the technical challenges and architecture involved in the programs you manage to effectively facilitate technical discussions and decision-making.

Minimum Qualifications

• 7+ years of experience in technical program management, project management, or as an engineer or supply chain analyst within a technology company (software, hardware, or systems).
• Experience managing programs involving both hardware and software development with strong understanding of engineering principles and software development lifecycles.
• Experience working directly with engineering teams on technical projects.
• Bachelor's degree in Computer Science, Electrical Engineering, Mechanical Engineering, Supply Chain, or a related technical field, OR equivalent practical technical experience.

Preferred Qualifications

• PMP (Project Management Professional) certification.
• Prior hands-on experience as a software developer, hardware engineer, or systems engineer.
• Proven track record of successfully managing complex, cross-functional engineering projects or programs from initiation to completion.
• Exceptional verbal and written communication skills, with the ability to tailor communication to different audiences (technical and non-technical).
• Experience with large-scale product development and release processes.
• Strong analytical skills and experience using data to drive decisions.
• Experience presenting program status and strategy to executive leadership.
• Excellent organizational, planning, and time management skills.
• Strong leadership and influencing skills, with the ability to drive progress and consensus without direct authority.
• Demonstrated ability to manage ambiguity and thrive in a fast-paced, dynamic environment.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $165,500 and $293,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.