Engineering Ops & Strategy Lead

Apple Inc.; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

Apple Inc. in Austin, Texas is seeking a strategic, hands-on operator to join the WPC Engineering operations team.

This role sits at the intersection of technical operations and business strategy, owning ongoing initiatives that shape how an engineering organization functions. You will partner with engineering leadership and cross-functional partners to drive a portfolio spanning service operations, change management, and process development, acting as a pragmatic problem solver who can move

Qualifications

• 5+ years of experience in technical program management and/or product operations in a technology company.
• Extensive cross-functional stakeholder management experience, with the ability to work independently and handle multiple projects simultaneously.
• Demonstrated ability to drive change across many teams.
• Thrives in ambiguity with experience starting and managing complex initiatives end-to-end.
• Excellent written and verbal communication skills.

Responsibilities

• Build the operational foundation for our DevOps transformation by standing up processes and creating clarity across team roles and operating models, engineering health metrics, release governance, and incident management
• Lead cadences that keep the organization aligned and forward-looking, such as service and business reviews and goal setting
• Serve as the connective layer between operational teams and engineering consumers, translating needs into priorities and tracking adoption across teams at varying stages of maturity
• Partner with engineering and operations teams to drive AI-powered initiatives, such as anomaly detection and post-incident process automation
• Define and implement operational processes and policies across the org, owning the strategy and stakeholder alignment and executing in partnership with enablement teams

Skills

Cross-functional stakeholder mgmt

Program management

Communication skills

Ambiguity handling

Education

Bachelor's degree in computer science or engineering

Job description

Apple Inc. in Austin, Texas is seeking a strategic, hands-on operator to join the WPC Engineering operations team.

This role sits at the intersection of technical operations and business strategy, owning ongoing initiatives that shape how an engineering organization functions. You will partner with engineering leadership and cross-functional partners to drive a portfolio spanning service operations, change management, and process development, acting as a pragmatic problem solver who can move