Engineering Manager - Observability Platform

Procore Technologies; Austin (TX); Hybrid; USD 168,560 - 231,770; Full time

Benefits offered by this job

Equity compensation

Bonus incentive

Job summary

Procore Technologies is seeking an Engineering Manager to lead the Observability team within the Developer Acceleration group in a hybrid role based in Austin, TX. You will own the strategy and execution for the internal platform powering metrics, logging, tracing, and error monitoring across Procore's engineering org—covering Datadog, Honeycomb, SumoLogic, OpenTelemetry, and Bugsnag.

You will shape the observability strategy, build a world-class developer experience around internal tooling,

Qualifications

• 7+ years experience as a Software Engineer with 2+ years managing teams across timezones.
• Hands-on backend systems, distributed infrastructure, or platform tooling experience.
• Experience building or operating observability platforms using Datadog, OpenTelemetry, Prometheus, Grafana.
• Background in SRE with strong understanding of SLOs, incident management, and on-call.
• Experience evaluating observability tooling strategies and tradeoffs between vendor and custom solutions.
• Ability to lead in ambiguity and translate problems into clear strategies and roadmaps.
• Interest or experience in observability for AI/ML or agentic systems is a plus.

Responsibilities

• Define and execute the technical strategy and roadmap for the observability platform.
• Evolve the toolset to work together as a unified platform across Datadog, OpenTelemetry, and more.
• Build self-service observability frameworks and standards for engineering teams.
• Partner with engineering leadership and SREs to align investments with reliability goals.
• Drive engineering excellence: SLOs, incident management, and reliability.
• Recruit, mentor, and develop engineers across timezones.

Skills

Observability experience

Team leadership

SRE mindset

Roadmap planning

Vendor evaluation

Tools

Datadog

OpenTelemetry

Prometheus

Grafana

Job description

Procore Technologies is seeking an Engineering Manager to lead the Observability team within the Developer Acceleration group in a hybrid role based in Austin, TX. You will own the strategy and execution for the internal platform powering metrics, logging, tracing, and error monitoring across Procore's engineering org—covering Datadog, Honeycomb, SumoLogic, OpenTelemetry, and Bugsnag.

You will shape the observability strategy, build a world-class developer experience around internal tooling,