Engineering Manager, CX & Experiments (Hybrid NYC)

StubHub; New York (NY); Hybrid; USD 300,000 - 400,000; Full time

Benefits offered by this job

Accelerated Growth Environment

Top Tier Compensation Package

Flexible Time Off

Comprehensive Benefits Package

Job summary

StubHub, a global live-events marketplace, seeks an Engineering Manager to guide the performer landing and event selection experiences across web and mobile. Hybrid in New York City, you will own product quality, experimentation, and talent development while driving commercial outcomes.

You’ll partner with Product, Design, and Data to ship high-impact features, improve conversion and engagement, and raise engineering standards across reliability and performance.

Qualifications

• 7+ years of software engineering experience with production systems.
• 3+ years of direct people leadership, including hiring and performance reviews.
• Experience leading consumer-facing web/mobile products with measurable outcomes.
• Strong technical judgment and system design experience.
• Experience applying AI to customer products with guardrails.
• Ability to drive experiments and data-informed decisions.

Responsibilities

• Drive measurable commercial impact by linking engineering work to conversion and engagement metrics.
• Lead through experimentation with Product, Design, and Data teams.
• Turn ambiguities into focused plans and deliver with urgency and quality.
• Hire, coach, and develop senior engineers; sustain high performance.
• Own technical quality through architecture reviews and code discussions.
• Apply AI thoughtfully to improve customer experiences and workflows.

Skills

Software engineering

People leadership

Experimentation

Data-driven decisions

AI in products

System design

Job description

StubHub, a global live-events marketplace, seeks an Engineering Manager to guide the performer landing and event selection experiences across web and mobile. Hybrid in New York City, you will own product quality, experimentation, and talent development while driving commercial outcomes.

You’ll partner with Product, Design, and Data to ship high-impact features, improve conversion and engagement, and raise engineering standards across reliability and performance.