Engineering Manager, Cloud Platform

SeatGeek; United States; Remote; USD 170,000 - 230,000; Full time

Job summary

SeatGeek, a leader in simplifying the ticketing industry, seeks a Manager for its Cloud Platform team. This senior role involves managing engineering efforts for scalable infrastructure while enhancing developer experience. As part of a fully remote team, you will shape technical direction and support team growth, driving the innovation of their next-generation platform.

Benefits

Equity stake

Flexible work environment

WFH stipend

Unlimited PTO

Fully-paid family leave

401(k) matching program

Student loan support

Health, vision, dental, life insurance

Family building and reproductive health services

Wellness expenses allowance

Subscriptions for mental health services

Ticket spending allowance

Music subscription

Qualifications

• Experience managing technical teams and delivering results.
• Strong communication skills, conveying technical ideas clearly.
• Knowledge of tech stack related to cloud and distributed systems.

Responsibilities

• Lead a team of platform engineers in developing scalable systems.
• Perform architecture reviews, and guide team on technology decisions.
• Collaborate with product leads to ensure alignment with business goals.

Skills

Technical leadership

Team management

Collaboration

System design

User-focused roadmaps

Communication

Tools

Git

AWS

Postgres

RabbitMQ

Kafka

Job description

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The Cloud Platform team owns the infrastructure and networking that powers SeatGeek.com, forming the backbone of our platform. It's a senior & staff-level team working remotely across the US and EU, focused on building reliable, scalable systems that support the entire company.

After completing a major re-architecture that modernized our infrastructure, the team is now shifting focus to build the next phase of our platform. As manager, you’ll lead this effort, guiding the team as they transform a strong technical foundation into a resilient, user-focused product. Your role will be key in shaping the team’s roadmap, enhancing the developer experience, and driving faster, more reliable delivery across the company.

What you'll do

• Manage a team of Platform engineers
• Own SeatGeek’s computing and networking infrastructure, maintaining a high standard of operational excellence across the platform
• Perform code and architecture reviews, and provide technical and design feedback to the team
• Play an active role in our recruiting process, helping us grow our engineering team in any way you can
• Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports
• Work with your Technical and Product counterparts to form a compelling vision and direction for the team that aligns with organizational and business goals
• Select new and work with existing technology vendors when necessary. You constantly make build or buy decisions together with your team
• Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization

What you have

• You’ve successfully built and led lean teams, ensuring they’re productive, motivated, and capable of delivering impactful results
• You’re able to foster safe, collaborative & inclusive environments, where engineers feel empowered to do their best work
• You’re great at shaping and driving complex, user-focused roadmaps, and keeping your team focused in a fast-paced, dynamic environment
• You're able to break down complex technical concepts and explain them clearly to non-technical audiences, accurately representing the team's work to a wide range of stakeholders
• Knowledge of the technology industry to help your team make good tooling and framework decisions to set them up for success
• You understand how to lead by setting context, facilitating collaboration, and getting buy-in between cross functional partners in product, design, engineering and leadership
• You’ve worked as an Engineer in the past, are familiar with the challenges of that role, and preferably have had hands-on experience with the following:
  • Tooling across our tech stack
  • Building out highly available and distributed systems, especially in regards to container orchestration systems
  • Layers 3-7 of the OSI model

Our stack

You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language.

• Languages: Python, Go, C#+.NET Core, Swift, Next.js, TypeScript
• Client Platforms: iOS, Android, Web (Desktop/Mobile)
• Technologies: OAuth2.0 & Identity Management, Payment Tokenization
• Event-driven Technologies: RabbitMQ, Kafka
• Datastores: Postgres, Redis, Memcache, Elasticsearch
• Cloud: AWS
• Version control: Git (Gitlab)

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave
• 401(k) matching program
• Student loan support resources
• Health, vision, dental, and life insurance
• Up to $25k towards family building and reproductive health services
• Gender-affirming care support program
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $170,000-$230,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings.

To review our candidate privacy notice, click here.

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