Engineering Manager, Cloud Infra & Incident Resilience

RiseMe; San Francisco (CA); On-site; USD 192,000 - 264,000; Full time

Job summary

LaunchDarkly is seeking an Engineering Manager to lead the Cloud Engineering team responsible for the foundational infrastructure our products and engineering teams depend on. You will own operational health, guide multi-quarter migration programs, and partner with cross-functional teams to scale the platform.

You will lead a senior team, shape AI-assisted engineering norms, and drive reliable, automated infrastructure in AWS, Kubernetes, and IaC.

Qualifications

• 2+ years managing an infrastructure, platform engineering, or SRE team at a product company.
• Ownership of incident response, on-call health, and service-level objective frameworks for production systems.
• Led at least one multi-quarter infrastructure migration or insourcing program from planning through completion.
• Technical fluency with AWS, Kubernetes, and infrastructure-as-code, with judgment to guide discussions with senior engineers.
• Experience taking over an established team and maintaining engagement, performance, and retention through leadership transitions.
• A clear point of view on team norms and AI-assisted engineering practices.
• Strong written and verbal communication, able to explain priorities across audiences.
• Calm, accountable leadership during incidents and periods of change.

Responsibilities

• Lead and develop a senior Cloud Engineering team with coaching, feedback, performance management, and career-development support.
• Own the operational health of the cloud infrastructure, including incident response, on-call health, SLIs/SLOs, resilience, and disaster recovery.
• Launch and deliver a multi-quarter infrastructure insourcing program, sequencing work and managing dependencies for a successful transition.
• Guide priorities and tradeoffs across AWS infrastructure, networking, multi-region Kubernetes, IaC, GitOps, datastore operations, and compliance-related infrastructure.
• Build leverage through software and automation so product teams can use infrastructure safely and independently.
• Support migrations by providing guidance, patterns, and enablement while maintaining ownership boundaries.
• Establish team norms for AI-assisted engineering and opportunities to reduce operational toil through AI/automation.
• Maintain team health through change, fostering an inclusive, collaborative, and accountable environment.
• Partner with Service Frameworks, Core Platform, Revenue Platform, Data Platform, and product engineering on shared priorities and dependencies.
• Communicate roadmaps, operational risks, and investment needs to engineering leadership and cross-functional stakeholders.
• Participate in hiring and team planning as the organization grows.

Skills

Leadership

Cloud infrastructure

Incident response

AWS

Kubernetes

Communication

Tools

Terraform

GitOps

Job description

LaunchDarkly is seeking an Engineering Manager to lead the Cloud Engineering team responsible for the foundational infrastructure our products and engineering teams depend on. You will own operational health, guide multi-quarter migration programs, and partner with cross-functional teams to scale the platform.

You will lead a senior team, shape AI-assisted engineering norms, and drive reliable, automated infrastructure in AWS, Kubernetes, and IaC.