Engineering Manager, AI Agents — Drive Enterprise CX at Scale

Wintermeyer Ventures; San Francisco (CA); On-site; USD 300,000 - 360,000; Full time

Job summary

Wintermeyer Ventures is seeking an Engineering Manager for the Agent Engineering team. You will lead a group of engineers building AI agents that handle complex customer interactions at enterprise scale, collaborating with product, design, and research to shape the agent platform and drive product growth.

You will partner with enterprise customers, translate pain points into scalable solutions, and guide the full deployment lifecycle while mentoring engineers and maintaining a strong ownership

Qualifications

• 1+ years of experience managing or leading engineering teams on customer-facing products.
• 5+ years of industry software engineering with backend/product focus and hands-on contribution.
• Proficiency in Python and TypeScript with async programming experience.
• Experience building complex distributed or customer-facing systems at high-growth companies.
• Strong debugging skills across deep stacks and enterprise-grade tooling.
• Excellent communication and ability to work directly with enterprise customers.
• Experience with LLMs, agentic workflows, or multi-modal models is a strong plus.

Responsibilities

• Lead and grow a team building AI agents for enterprise customers.
• Partner with enterprise clients to translate pain points into scalable AI solutions.
• Oversee deployment lifecycle from initial implementation through iterative optimization.
• Collaborate with product/design/research to identify cross-customer trends.
• Help define technical strategy and roadmap for AI-powered customer support.
• Mentor engineers and foster ownership, velocity, and customer focus.
• Maintain high engineering standards and a culture of quality.

Skills

Leadership

Backend engineering

Python

TypeScript

Distributed systems

Communication

LLMs

Job description

Wintermeyer Ventures is seeking an Engineering Manager for the Agent Engineering team. You will lead a group of engineers building AI agents that handle complex customer interactions at enterprise scale, collaborating with product, design, and research to shape the agent platform and drive product growth.

You will partner with enterprise customers, translate pain points into scalable solutions, and guide the full deployment lifecycle while mentoring engineers and maintaining a strong ownership