Engineering Manager

Paymentology; United States; Remote; USD 120,000 - 210,000; Full time

Job summary

Paymentology, a global remote-first payments company, seeks an Engineering Manager to lead a mission-critical engineering team of 8–12 engineers, balancing people leadership with technical guidance and aligning with Product and cross-functional partners.

You will foster a safe, high-performance culture, own delivery of team commitments, drive continuous improvement, and promote best practices in testing, observability, CI/CD, security, and incident management while maintaining high standards of

Qualifications

• At least three years’ experience managing engineering teams with examples of navigating difficult stakeholder situations and maintaining alignment across functions.
• Experienced engineering leader with a passion for people development and team success.
• Proven track record of leading high-performing engineering teams and delivering outcomes.
• Strong technical background (typically equivalent to a senior engineering role).
• Comfortable operating in distributed, cross-functional environments.
• Experienced in agile delivery, planning and continuous improvement practices.

Responsibilities

• Lead and grow people: build, support and develop a high-performing team (8–12 engineers).
• Deliver outcomes: own delivery of team commitments with predictable, high-quality execution.
• Provide technical leadership: contribute to architectural decisions and ensure scalable, reliable systems.
• Drive engineering best practices: testing, observability, CI/CD, security, and incident response.

Skills

People management

Technical leadership

Agile delivery

Cross-functional collaboration

Communication

Job description

Описание:

Unstoppable starts with people. The future of payments is being built today, and at Paymentology, we are looking for people who want to help shape it. We power card issuing for leading banks, fintechs and digital brands across the globe, and as we continue to grow, we are looking for curious, ambitious people who thrive on solving complex challenges, embrace innovation and want to make a tangible impact at global scale. As an Engineering Manager at Paymentology, you will lead one, mission-critical engineering team, balancing people leadership, delivering excellence and technical guidance. Your primary responsibility is to create an environment where engineers can do their best work, growing as individuals, delivering high-quality systems and contributing to a strong, supportive engineering culture. You will partner closely with Product and other cross-functional stakeholders to shape and deliver meaningful outcomes, while ensuring your teams operate effectively, sustainably and with high standards. This role sits at the intersection of people, delivery and technology with a strong emphasis on leading through culture, clarity, and accountability.

Задачи:

Lead and Grow People Build, support and develop a high-performing team of engineers (typically 8-12 individuals) Coach, mentor and provide continuous feedback to support career growth and progression Create clear development plans and help individuals grow Foster a psychologically safe, inclusive and high-trust team environment Actively manage performance, recognising strong contributions and addressing challenges early Support hiring, lead onboarding and team growth in line with Paymentology’s needs Deliver Outcomes Reliably Own delivery of team commitments, ensuring predictable, high-quality execution Partner with Product to shape roadmaps, scope work and align priorities Maintain clear and accurate delivery plans, proactively managing risks and dependencies Remove blockers and ensure smooth collaboration between teams Drive operational excellence, including incident response and continuous improvement Ensure visibility of progress, metrics and outcomes across stakeholders Provide Technical Leadership Bring experience leading mission-critical, high-volume transaction systems, including balancing technical debt and reliability risks, and planning safe maintenance and release cycles. Bring a strong technical foundation, enabling sound decision-making and guidance Contribute to architectural discussions and decisions, to ensure systems are scalable, reliable and maintainable Drive engineering best practices (testing, observability, CI/CD, AI usage, code quality, security) Support engineers in solving complex technical challenges without becoming a bottleneck Maintain awareness of system health, operational patterns and technical risks. This role aligns internally with the Engineering Manager (M3) level, where impact is measured through team outcomes, people growth, delivery effectiveness, and the reliability and availability of the systems the team owns. Be future-focused and pragmatic: keep systems stable while making steady, incremental improvements, anticipating risks, shaping roadmaps, and evolving team processes. Drive excellence every day: maintaining high standards in delivery, quality and operations Show accountability : owning outcomes and leading decisively during challenges Inspire Growth : developing your team, and yourself, and strengthening team capability Communicate to Collaborate: ensuring alignment across teams and stakeholders Lead with Humanity : building trust, inclusion and a strong team culture Your team consistently delivers high-quality outcomes aligned to business goals The services your team owns maintain a 99.99% availability with a low defect density, all whilst maintaining high standards of external comms to users and clients. Engineers in your team are growing, engaged and performing at their best Delivery is predictable, transparent and continuously improving Technical quality and operational standards are high and sustained Team culture is collaborative, supportive and accountable

Требования:

At least three years’ experience managing engineering teams, with examples of navigating difficult stakeholder situations and maintaining alignment across functions. An experienced engineering leader with a passion for people development and team success Proven track record of leading high-performing engineering teams and delivering outcomes Strong technical background (typically equivalent to a senior engineering or above) Comfortable operating in distributed, cross-functional environments Experienced in agile delivery, planning and continuous improvement practices A clear, thoughtful communicator who can engage both technical and non-technical stakeholders Someone who leads with empathy, ownership and a strong sense of accountability

Условия:

Working on a global, high-scale payments platform that has real world impact – it’s salaries, rent, medicine. It has to work! Be part of a remote-first, globally distributed engineering organisation (for this role you will need to be +/- 2 hours CET) Lead teams solving complex, meaningful problems in fintech Shape engineering culture, process and ways of working at scale Grow your career with a clear and structured career framework At Paymentology, we believe that making a difference starts with the people behind the work. You will be part of a diverse, global team of Paymentologists who are united by a shared mission to advance the world through payments. This is an opportunity to contribute to meaningful work, collaborate across markets and functions, and help shape the future of a business with global reach and real impact. We are an equal opportunity employer committed to fostering a diverse and inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds and do not discriminate on any unlawful ground, including race, colour, ethnicity, sex, gender, pregnancy, marital status, family responsibility, age, disability, sexual orientation, religion, belief, language or HIV status.