Customer Engagement Advisor

CLEAResult; Virginia (MN); On-site; USD 55,700 - 68,500; Full time

Job summary

CLEAResult is seeking an Engineering Field Specialist in Virginia to support Commercial & Industrial Demand Response programs. The successful candidate will apply energy engineering analysis to evaluate energy systems, ensuring efficiency and program participation.

The role involves on-site evaluations, data analysis, and providing technical support to customers and internal teams. A Bachelor's degree in energy engineering or related field is strongly preferred, along with a minimum of 6 years of experience.

Compensation for this position ranges from $56,000 to $68,000 depending on experience, with a potential range up to $83,500.

Qualifications

• 6+ years of relevant experience in energy engineering or technical program delivery.
• Strong analytical and data-driven problem-solving skills.
• Excellent communication abilities to train stakeholders.

Responsibilities

• Conduct on-site evaluations of energy systems for demand response potential.
• Collect and analyze field data, including load profiles and equipment performance.
• Translate data insights into actionable recommendations for program outcomes.

Skills

Energy engineering

Data analysis

Communication

Technical troubleshooting

Problem-solving

Education

Bachelor’s degree in energy engineering or related field

Associate’s degree or technical certification

Job description

Job Overview

Engineering Field Specialist supporting Commercial & Industrial Demand Response programs in Virginia. Local and on‑site technical representative applying energy engineering analysis to support demand response curtailment strategies, energy efficiency initiatives, and customer program participation.

Responsibilities

• Conduct on‑site evaluations and engineering analysis of commercial and industrial energy systems to assess demand response potential and overall performance.
• Collect, validate, and analyze field data, including load profiles, equipment performance, and operational characteristics.
• Apply engineering principles to develop, calculate, and verify baselines, load reductions, and curtailment strategies.
• Translate data insights into actionable recommendations to improve program outcomes and customer participation.
• Serve as a technical liaison between customers, account managers, and internal engineering teams, providing guidance, training, and support.
• Troubleshoot complex systems and resolve issues using analytical, data‑driven approaches while ensuring accuracy and integrity of program data.

Qualifications

• 6+ years of relevant experience in energy engineering, field engineering, or technical energy program delivery.
• Associate’s degree, technical certification, or equivalent experience required; Bachelor’s degree in energy engineering, mechanical/electrical systems, or related field strongly preferred.
• Demonstrated experience with energy calculations, load analysis, or demand response/energy efficiency programs.
• Valid driver’s license, 21+ years old, clean driving record, and reliable vehicle for travel throughout the Virginia utility territory.
• Strong analytical and data‑driven problem‑solving skills.
• Excellent communication skills and ability to train customers and internal stakeholders.

Compensation

Target compensation $56,000 – $68,000 depending on experience. Salary range $55,700.00 – $83,500.00 in USD.

Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based on job‑related qualifications and not on race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, or disability.

Additional Information

This is a safety‑sensitive position and may require field work in industrial or commercial sites and driving on behalf of the company.