Engineering Documentation Control Analyst

Daimler Truck North America; Portland (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

Daimler Truck North America in Portland seeks a detail-oriented operations support specialist to manage compatibility rules in the IMS system, interfacing with DTNA partners to ensure accurate configurations.

You will analyze backlog, read and communicate rules across departments, and help streamline exemptions while maintaining precise documentation and procedures.

Strong collaboration, MS Office skills, and a customer-service mindset are essential.

Qualifications

• Bachelor’s degree or higher in a related field.
• Previous DTNA internal experience preferred.
• Proficiency with Microsoft Office products.
• Experience with data entry, documentation management, or business systems.
• Excellent written and verbal communications skills.
• Effective collaboration and networking skills.
• Adaptable to a variable customer service-oriented work environment fielding dozens of customer requests per day.
• Thrives on getting details right, accuracy, and precision.

Responsibilities

• Create and update compatibility logic rules stored in the IMS compatibility database as requested by DTNA partners.
• Collaborate with Design, Product Validation, Compliance, Customer Application Engineering, Product Strategy, Product Data Systems, Launch and Change Management, and Project Management to define new option timing and new product configuration rules.
• Perform TSO backlog impact analysis and communicate assessments to rule requesters as required.
• Read, interpret, and communicate compatibility rules to outside departments as required.
• Facilitate exemption processing and communication to provide rapid and accurate responses to deviations from existing compatibility rules.

Skills

Attention to detail

Verbal communication

Written communication

Collaboration

Adaptability

Data management

Documentation

Education

Bachelor’s degree or higher

Associate degree + 2 years experience

4 years related experience in lieu of degree

Tools

Microsoft Office

SharePoint

OneNote

Wiki

Job description

• Create and update compatibility logic rules stored in the IMS compatibility database as requested from our collaboration partners at DTNA
• Collaborate with Design, Product Validation, Compliance, Customer Application Engineering, Product Strategy, Product Data Systems, Launch and Change Management, and Project Management to define new option timing and new product configuration rules.
• Perform TSO (Truck Sales Order) backlog impact analysis and communicate assessments to rule requesters as required.
• Read, interpret, and communicate compatibility rules to outside departments as required.
• Facilitate exemption processing and communication as necessary to provide rapid and accurate responses to deviations from existing compatibility rules.

Knowledge you Should Bring

• Bachelor’s degree, or similar OR an Associate’s degree + 2 years related experience OR 4 years related experience in lieu of degree in Business operations, administration, manufacturing, engineering support, data management, documentation control, supply chain or related field.
• Previous DTNA internal experience strongly preferred.
• Proficiency with Microsoft Office products
• Experience with data entry, documentation management, or business systems
• Excellent written and verbal communications skills
• Effective collaboration and networking skills
• Adaptable to a variable customer service-oriented work environment fielding dozens of customer requests per day
• Thrives on getting the details right, accuracy, precision

Exceptional Candidate Might Have

• Sales Order Processing & Databook, Engineering & Manufacturing Release, Product Definitions, and Vehicle Specs experience
• Strong truck product knowledge
• Ease with creating and adhering to Standard Operating Procedures, and Work Instructions with the wisdom to know when it may be necessary to deviate from or rewrite the standard.
• Working knowledge in using SharePoint, OneNote, and/or Wiki’s as a team collaboration tool