Corporate Quality Engineering Leader

Jobtailor; North Carolina; On-site; USD 110,000 - 135,000; Full time

Job summary

Jobtailor in the United States (North Carolina) seeks an experienced quality engineer to support corporate quality strategy aligned with DTNA & DTSV standards. The role emphasizes maintaining ISO 9001 compliance, leading KPI dashboards, and driving continuous improvement across DTSV operations.

You will collaborate with engineering, supplier quality, and operations to prevent defects, improve customer satisfaction, and optimize processes through FRACAS/8D/RCA and data analytics.

Qualifications

• Bachelor’s degree in Engineering or related field.
• 6+ years of progressive quality engineering experience in automotive or similar.
• Strong knowledge of ISO 9001 and FRACAS/8D/RCA.
• Experience leading cross-functional initiatives.
• Proficient in data analysis and quality tooling.
• Familiarity with Daimler systems (IMS, OWL, Shoptech) and advanced MS Excel/visualization.

Responsibilities

• Support the execution of the corporate quality strategy aligned with DTNA & DTSV standards.
• Apply and maintain DTSV corporate quality policies, standards, and governance frameworks.
• Maintain enterprise quality KPI’s, dashboards, and reporting for leadership.
• Support ISO 9001 compliance across DTSV operations.
• Lead and coach structured problem solving (FRACAS, 8D, RCA) across DTSV functions.
• Develop corporate scorecards and executive summaries for strategic action.
• Provide feedback to engineering, supplier quality, and operations for defect prevention.

Skills

Quality engineering

ISO 9001

FRACAS/8D/RCA

APQP/PPAP

Data analytics

Leadership

Communication

Lean/Six Sigma

Minitab

Tableau

SAP

QMS platforms

Education

Bachelor’s degree in Engineering, Quality Management, Operations, or related field

Tools

Minitab

SAP

Tableau

QMS platforms

Job description

• Support the execution of the corporate quality strategy aligned with DTNA & DTSV standards and initiatives.
• Apply and maintain DTSV corporate quality policies, standards, and governance frameworks.
• Maintain enterprise quality KPI’s, dashboards, and reporting for leadership.
• Support ongoing compliance with ISO 9001 and other applicable standards across DTSV operations.
• Support the execution, compliance, and continuous improvement of the DTSV QMS at the corporate and program level.
• Support and execute document control, corrective/preventive action systems, and change management processes.
• Introduce digital tools and analytics to streamline QMS visibility and performance.
• Support the integration and application of DTNA Enterprise Quality System tools and processes at DTSV.
• Lead, coach and support the administration of structured problem solving (FRACAS, SPR, 8D, RCA) across DTSV functions.
• Provide support and oversight on case assignments, timeliness, escalation, and long-term effectiveness of actions.
• Support the integration of lessons learned into engineering standards, supplier requirements, and manufacturing best practices.
• Support the aggregation and analysis of enterprise quality, warranty, field, and customer data to identify systemic trends.
• Develop corporate scorecards, predictive indicators, reports, and executive summaries for strategic action.
• Deliver upstream feedback to engineering, supplier quality, and operations for defect prevention.
• Lead DTSV corporate level- warranty performance analysis and trend identification.
• Partner with Customer Experience and Service organizations to interpret failure modes and customer feedback.
• Support cross functional- initiatives to improve customer satisfaction and reduce systemic defects.

Requirements

• Bachelor’s degree in Engineering, Quality Management, Operations, or related field.
• 6+ years of progressive experience in quality engineering in automotive, commercial vehicles, or similar industries.
• Strong knowledge of ISO 9001, structured problem solving (FRACAS, 8D, RCA), APQP/PPAP fundamentals, and quality systems architecture.
• Demonstrated success leading cross functional- initiatives and influencing without direct authority.
• Strong analytical, communication, and leadership skills.
• Exceptional Candidates Might Have Experience with warranty analytics, field quality, or customer satisfaction systems.
• Proficiency with quality tools and platforms (e.g., FRACAS, Minitab, SAP, Tableau, QMS platforms).
• Familiarity with Daimler systems (IMS, OWL, Shoptech, TBB AIMS).
• Advanced Microsoft Office and data visualization skills.
• Lean/Six Sigma certification or equivalent experience