Engineer Support Specialist

Endress+Hauser Group; Greenwood (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid time off

Job summary

Endress+Hauser Group is seeking an Engineering Support Specialist to provide hands-on technical support for Industrial Engineers and Manufacturing Engineers. You will manage SAP data, BOMs, and routings, support engineering changes, and lead continuous improvement projects on the production floor.

The role emphasizes coupling technical problem solving with process optimization, including localization support for TSP options, and coordination across engineering, quality, and operations teams.

Qualifications

• Ability to read, interpret, and apply engineering drawings to support production order processing and troubleshooting.
• Experience with SAP for routing, BOMs, and production data management is preferred.
• Strong problem-solving and cross-functional collaboration skills.

Responsibilities

• Maintain and ensure accuracy of data that drives Production control systems (SAP, MIKE Production, etc.).
• Support Engineers with Engineering Change Requests, Transfer Projects, Continuous Improvement Activities, and Priority Change Activities.
• Lead production problem solving and resolution as needed.
• Create and process Engineering Orders for testing and verification processes (e.g., X-ray orders).
• Create and modify TSP manufacturing orders to match requirements and manage orders, including fixturing and external paperwork.
• Support localization activities for TSP options and serve as liaison between stakeholders to accomplish TSP delivery.
• Identify and implement continuous improvement for production and administrative processes.
• Engage with cross-functional teams to deliver positive organizational impact.
• Provide hands-on involvement in production process improvement including necessary tools, fixtures, and equipment.
• Additional duties as assigned

Skills

SAP

AutoCAD

Microsoft Office

Reading engineering drawings

Problem solving

Project leadership

Tools

SAP

AutoCAD

Microsoft Office Suite

Job description

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~18,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

We are looking for an Engineering Support Specialist to join our Group to provide hands-on technical support for Industrial Engineers, Equipment Engineers and Manufacturing Engineers, including processing and troubleshooting TSPs, maintaining BOMs and routings in SAP, supporting TSP localization, and driving continuous improvement through data analysis, root cause investigations, and standardized work documentation.

What is the role about?

Do you enjoy solving complex technical issues on the production floor and turning them into structured, repeatable solutions? Do you thrive on managing and optimizing routings, BOMs, and process parameters in SAP to ensure smooth order execution while driving continuous improvement through root cause analysis? Are you someone who takes ownership of processes- from documentation to optimization- while collaborating closely across engineering, quality, and operations?

If so, this role offers a dynamic, hands-on opportunity for a technically strong, detail-oriented problem solver who is passionate about optimizing TSP processing, enhancing manufacturing performance, and delivering measurable impact every day.

Which tasks will you perform?

You will:

• Maintain and ensure accuracy of data that drives Production control systems (SAP, MIKE Production, etc.)
• Support Engineers with various tasks related to Engineering Change Requests, Transfer Projects, Continuous Improvement Activities, and Priority Change Activities
• Lead production problem solving and resolution as needed.
• Create and process Engineering Orders for testing, internal and external verification processes (such as X-ray orders)
• Create and modify TSP manufacturing orders with full understanding to adequately manage orders. This includes but is not limited to PDTs match requirements, ordering TSP fixturing, and completing necessary external paperwork.
• Supporting activities for localizations of TSP options and serve as liaison between all stakeholders to accomplish TSP delivery
• Identify and implement continuous improvement activities for production and administrative processes.
• Actively engage with cross-functional teams to accomplish positive impacts to the organization.
• Provide hands on involvement in production process improvement including identifying necessary production tools, fixtures, and assembly equipment and systems.
• Additional duties as assigned

What do we expect from you?

• Must be self-driven and capable of prioritizing activities as needed
• Ability to lead multiple projects while maintaining on-time delivery
• Desire to strive for excellence and growth
• Ability to read, interpret, and apply engineering drawings to support production order processing and troubleshooting
• Knowledge of manufacturing & assembly processes including welding, soldering, non-destructive testing, pressure testing and calibration.
• Strong independent problem-solving abilities
• Solid organization, communication, and interpersonal skills with the ability to interact with individuals at all levels inside and outside the organization clearly and concisely in both written and verbal form.
• Strong technical knowledge and ability to read and interpret documents such as purchase orders, expedite requests, delivery quotation requests, operational instructions, and safety requirements
• Must be customer service oriented
• Knowledge of SAP, AutoCAD, Microsoft Office Suite preferred

What can you expect from us?

• Family-owned, highly committed global company with a sustainable vision of the future.
• Lifelong learning encouraged by versatile training, tuition reimbursement, success coaching, and further education opportunities.
• Comprehensive benefit package (to include medical, dental, vision) and 401(k) savings with company match.
• Compensation is competitive and includes bonus opportunities.
• Work-life balance encouraged through our 10 company-paid holidays, paid time off, paid parental leave, employee assistance programs (financial, mental, and physical health and wellbeing), and employee discounts.

Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification, including protected veteran and disability status.