Engineer Sr Lead, Software

FIS Management Services LLC; Milwaukee (WI); Hybrid; USD 120,000 - 180,000; Full time

Job summary

FIS is seeking a Senior Lead Software Engineer to drive client-funded software enhancements and complex implementations. You will align business needs with technical solutions, guiding cross-functional teams through delivery and deployment, while ensuring regulatory and quality standards are met.

In this role you’ll coordinate across clients, product, development, and operations, manage multi-project workloads, and mentor teams to maintain production excellence in a fast-paced fintech

Qualifications

• Experience leading software delivery and implementations in financial services or fintech.
• Strong knowledge of SDLC methodologies and production support.
• Ability to translate business requirements into technical specs.
• Proven ability to manage multiple projects with attention to detail.

Responsibilities

• Lead the delivery of client-funded software enhancements and solution implementations.
• Manage project requirements, effort estimation, testing coordination, and release planning.
• Partner with clients to gather business requirements and translate them into technical solutions.
• Coordinate implementation activities across development, quality assurance, operations, and support teams.
• Drive change management and production deployment activities.
• Facilitate client onboarding and ensure successful implementation outcomes.
• Monitor production performance and support issue resolution efforts.
• Collaborate with cross-functional teams to improve delivery processes and solution quality.
• Provide technical leadership and guidance throughout the software development lifecycle.
• Ensure solutions meet client expectations, operational standards, and regulatory requirements.

Skills

Software delivery leadership

Stakeholder management

Communication

Problem solving

Team coordination

Tools

Mainframe

JCL

COBOL

Batch processing

Document generation

Job description

Job Description Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on challenging and meaningful projects that support some of the world's largest financial institutions. Our technology powers the global economy, and our teams help clients innovate, grow, and succeed. If you're ready to advance your career in fintech while making a real impact, we'd like to know: Are you FIS?

About the Team

Our Custom Statement Formatter (CSF) team delivers critical banking communications and customer engagement solutions, including statements, notices, electronic document delivery, and customer-facing correspondence. The team partners closely with financial institutions, implementation teams, product development, and operations to deliver high-quality solutions that support evolving client needs and regulatory requirements.

About the Role

As a Senior Lead Software Engineer, you will serve as a technical leader responsible for delivering client-funded enhancements, production implementations, and strategic technology initiatives. This role acts as a bridge between clients, business stakeholders, development teams, and operations to ensure successful project delivery and ongoing platform excellence.

What You Will Be Doing

• Lead the delivery of client-funded software enhancements and solution implementations.
• Manage project requirements, effort estimation, testing coordination, and release planning.
• Partner with clients to gather business requirements and translate them into technical solutions.
• Coordinate implementation activities across development, quality assurance, operations, and support teams.
• Drive change management and production deployment activities.
• Facilitate client onboarding and ensure successful implementation outcomes.
• Monitor production performance and support issue resolution efforts.
• Collaborate with cross-functional teams to improve delivery processes and solution quality.
• Provide technical leadership and guidance throughout the software development lifecycle.
• Ensure solutions meet client expectations, operational standards, and regulatory requirements.

What You Bring

• Extensive experience leading software delivery and implementation projects within financial services or fintech environments.
• Strong understanding of software development lifecycle methodologies and production support processes.
• Experience gathering business requirements and translating them into technical specifications.
• Ability to manage multiple projects simultaneously while maintaining attention to detail.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and stakeholder management capabilities.
• Experience coordinating efforts across business, technology, and operations teams.
• Demonstrated ability to lead complex initiatives from concept through production deployment.

Technical Skills

• Experience with one or more of the following technologies is preferred: Custom Statement Formatter (CSF) software, Mainframe technologies and production processing environments, JCL (Job Control Language), COBOL-based applications, Enterprise batch processing and document generation solutions, Banking communications, statements, notices, or customer correspondence platforms, Electronic document delivery and customer communication technologies.

Added Bonus

• If You Have Experience supporting banking, payments, or financial services applications.
• Knowledge of customer communication management (CCM) platforms.
• Experience with large-scale production implementations and client conversions.
• Background in document delivery, statement processing, or regulated customer communications.
• Experience leading client-facing technology initiatives.

What We Offer You

At FIS, we're committed to growing our employees' careers while advancing the future of fintech. We offer:

• Opportunities to innovate and solve complex challenges.
• A collaborative and inclusive team environment.
• Professional development and continuous learning opportunities.
• Career growth within a global fintech leader.
• Competitive salary and comprehensive benefits.
• Flexible work arrangements where applicable.
• The opportunity to make a meaningful impact for clients around the world.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model Recruitment

At FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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