Engineer, IT

ICE; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Intercontinental Exchange, Inc. (ICE) is seeking an experienced IT Engineer to manage our Power BI and Microsoft Fabric environment. You will administer, monitor, and optimize the analytics platform supporting business users across multiple sites and regions.

Responsibilities include implementing security models, data gateways, and capacity planning, while collaborating with global IT teams to ensure reliability and governance. A Bachelor's degree and 2+ years of Power BI focus are preferred.

Qualifications

• Bachelor's degree preferred in CS/IS or related field.
• 2+ years IT engineering experience with emphasis on Power BI administration.

Responsibilities

• Administer, monitor, and troubleshoot the Power BI and Microsoft Fabric tenant across multiple sites and regions.
• Install, configure, and manage on-premises data gateways and data sources for reliable refresh.
• Manage semantic models, refresh schedules, deployment pipelines, and troubleshoot refresh failures.
• Design and maintain a permissions model including workspace roles, app access, and Entra ID security groups.
• Ensure high availability, performance, and security of the Power BI and Fabric environment.
• Coordinate with IT teams on capacity planning, governance, gateway maintenance, and upgrades.
• Document configurations, procedures, and best practices.
• Provide support and guidance to report authors, data owners, end users, and other IT staff.

Skills

Power BI administration

Scripting

Automation

Problem-solving

Education

Bachelor's degree in Computer Science/Information Systems/related

Tools

Power BI Service

Microsoft Fabric

Power BI Gateways

Semantic models (datasets)

Microsoft Entra ID

Power BI REST APIs

DAX

Power Query

Job description

Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

We are seeking an experienced IT Engineer to join our team and manage our Power BI and Microsoft Fabric environment. This is a great opportunity to work on a complex and dynamic analytics platform that supports business users across multiple sites and regions.

Responsibilities

• Administer, monitor, and troubleshoot the Power BI and Microsoft Fabric tenant, including capacities, workspaces, tenant settings, and usage across multiple sites and regions
• Install, configure, and manage on-premises data gateways and virtual network data gateways, including clustering, updates, and data source connectivity for reliable refresh
• Manage semantic models, including refresh schedules, performance tuning, deployment pipelines, and troubleshooting of refresh failures
• Design and maintain a permissions model covering workspace roles, app access, row-level and object-level security, sensitivity labels, and Entra ID security groups
• Ensure high availability, performance, and security of the Power BI and Fabric environment
• Coordinate with other IT teams to implement capacity planning, governance policies, gateway maintenance, and platform upgrades
• Document system configurations, procedures/run books, and best practices
• Provide technical support and guidance to report authors, data owners, end users, and other IT staff

Knowledge And Experience

• Bachelor's degree in Computer Science, Information Systems, or related field is preferred
• 2+ years of experience in IT engineering, with a focus on Power BI administration
• Experience with Power BI Service, Microsoft Fabric administration, Power BI Gateways, and semantic models (datasets)
• Strong understanding of Power BI and Fabric security and permissions, including workspace roles, row-level security, and Microsoft Entra ID
• Experience with scripting (PowerShell, Power BI REST APIs, Bash) for automation, auditing, and monitoring
• Experience working in large global organizations with users and data sources across multiple regions
• Familiarity with data governance, capacity management, and disaster recovery strategies for analytics platforms

Desirable Knowledge And Experience

• Excellent communication, collaboration, and problem-solving skills
• Experience with monitoring/logging tools such as Splunk, the Power BI Activity Log, or the Fabric Capacity Metrics app
• Experience with managing cloud-based SaaS applications such as Microsoft 365
• Experience with Microsoft Purview, DAX, Power Query, or Tabular Editor
• Experience with managing on-premises Windows-based applications and data sources

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.