Engineer III - Systems

HonorHealth; Phoenix (AZ); Hybrid; USD 120,000 - 160,000; Full time

Job summary

HonorHealth in Phoenix, AZ is seeking a Virtual Infrastructure Engineer III to design, test, and implement complex virtual desktop and server virtualization solutions. You will mentor staff, lead incident response during on‑call rotations, and drive projects from planning through execution in a hybrid IT environment.

Responsibilities include Cisco UCS and VMware administration, process documentation, knowledge sharing, and collaborating with cross‑functional teams to ensure reliable, scalable

Qualifications

• Bachelor's degree in Computer Science or related field required.
• 6+ years in Cisco UCS Infrastructure and VMware environments.
• Experience with Windows & UNIX server management and storage.

Responsibilities

• Researches, develops, tests, analyzes and documents Cisco UCS infrastructure and VMware environments.
• Mentors junior engineers and coordinates incidents and project tasks.
• Lead on-call rotation and drive incident response, upgrades and project fulfillment.
• Documents processes, knowledgebase updates, and training materials.

Skills

Cisco UCS

VMware

Virtual Infrastructure

Coaching & Training

Education

Bachelor's degree in CS/IS

Preferred: CS/IS degree

Tools

Intersight

vSphere

vCenter

RVTools

Job description

Primary City/State: Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027

Category: IT Network and Server Administration

Shift: Day

Department: IT Systems Engineering and Architecture

Monday- Friday, 8:00am-5:00pm, on call rotation
Hybrid

Must reside in Arizona

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well‑being of people and communities across the greater Phoenix area.

Responsibilities

The Virtual Infrastructure Engineer III researches, develops, tests, analyzes and documents virtual desktop infrastructure software. In addition, the Virtual Infrastructure Engineer III provides guidance, mentoring, training, and participates in a support on‑call rotation facilitating off‑hour work functions in support of incidents, upgrades, patches, and project task fulfillment.

ESSENTIAL FUNCTIONS

• Researches, develops, tests, analyzes and documents Cisco UCS Infrastructure technologies (Intersight, Central, Manager, Director, Integrated Management Controller, IMC Supervisor, Fabric Interconnects, Chassis, IO Modules, B‑Series Blades, C‑Series Rack Servers, Firmware, Etc.), VMware technologies (vSphere ESXi, vCenter, vRealize Operations Manager,RVTools, Etc. ), support virtual infrastructure, related components, virtual desktop resources and availability.
  Coaches and trains less experienced engineers, identify coaching opportunities, and oversee work and productivity of junior engineers.
  Creates, develops & oversees projects as needed, assign resources to projects assigned to the Virtual Infrastructure Engineering, manages incident distribution, and coordinates major incidents response.
  Tracks and manages budget, performs discipline and rewards level I and level II employees under minimal supervision from management, manages development plans for staff, manages projects from start to finish, requisitions equipment and supplies, assists with staff scheduling.
  Documents & submits new content to the knowledgebase, maintains the team website, create process maps, develops framework & processes around problem management, develops training materials for staff.
• Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments.
  Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.
• Consistently lives out the commitment to the HonorHealth tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families and others outside of HonorHealth: Customer Centered, Service Focused, Quality Driven, Resource Wise, Growth Oriented
  Maintains a professional appearance for both themselves and their work environment.
• Completes IT Governance & IT project job assignments to ensure achievement of established project milestones.

EDUCATION

• Bachelors or 4 years' work related experience Computer Science, Computer Information Systems or a related discipline Required
• Bachelors Computer Science, Computer Information Systems or a related discipline Preferred

EXPERIENCE

• 6 years, Cisco UCS Infrastructure & VMWare. Must be functionally experienced in daily operations, planning, design, configuration and implementation. Required
• 8 years, experience or knowledge in Networking, Server Management (Windows & UNIX) and Storage management. Must be functionally experienced in daily operations, planning, design, configuration and implementation. Must demonstrate advanced working knowledge of Windows Server and Desktop operating systems. Preferred

LICENSE AND CERTIFICATIONS

• VMware Data Center Virtualization Required
• Cisco Unified Computing System Preferred

We're all in for your career.