Engineer II, PON

Wideopenwest Networks, LLC; Denver (CO); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Base salary of $90,000 annually

Medical, dental, vision, and life ins.

HSA and FSA options

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Employee broadband discounts

Job summary

WOW! in Denver seeks an Engineer II, PON to take FTTH projects from design through deployment, delivering reliable connections to communities we serve.

You will be a technical specialist for an OLT platform, own configurations, troubleshooting, and best practices, and collaborate with Field Ops, the NOC, and Customer Care to resolve issues.

Ideal candidates have 2–4 years in fiber/PON engineering, hands-on OLT experience (Calix, Nokia, or Adtran/DZS), Linux familiarity, and CCNA preferred.

Qualifications

• 2–4 years of experience in fiber access/PON engineering.
• Hands-on experience with a specific OLT platform (Calix, Nokia, or Adtran/DZS).
• Solid understanding of XGS-PON and fiber access architecture.
• Familiarity with Linux OS.
• CCNA certification (preferred, not required) or equivalent networking experience.
• Strong analytical, troubleshooting, and communication skills.

Responsibilities

• Take projects from design to deployment.
• Design, test, deploy PON/FTTH projects through handoff.
• Own configuration and troubleshooting for the OLT platform.
• Develop BOMs and coordinate with vendors.
• Resolve escalations with Field Ops, NOC, and Care.
• Mentor junior engineers and share knowledge.

Skills

Fiber/PON engineering

Linux

CCNA (preferred)

Tools

Calix OLT

Nokia OLT

Adtran/DZS OLT

Job description

Engineer II, PON Help build the fiber network that connects more communities. At WOW!, we’re expanding our fiber footprint—and we’re looking for an Engineer II, PON to help make it happen. In this role, you’ll take fiber-to-the-home (FTTH) projects from initial design through deployment, helping deliver reliable connections to the communities we serve. If you enjoy hands‑on engineering, solving complex network challenges, and owning projects from start to finish, this is an opportunity to put your expertise to work. You’ll serve as a technical specialist for an assigned Optical Line Terminal (OLT) platform, partner across teams, and help establish standards that support our growing network.

What WOW! Offers

• Base salary of $90,000 annually,
• Medical, dental, vision, and life insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• 401(k) with company match
• Paid time off and company holidays
• Tuition reimbursement to support your continued development
• Employee broadband discounts

What You’ll Do

• Take projects from design to deployment.
• Design, test, deploy, and support PON/FTTH projects through operational handoff.
• Be a go‑to platform expert.
• Own configuration, troubleshooting, and technical best practices for your assigned OLT platform.
• Deliver quality builds.
• Develop bills of materials (BOMs), coordinate with vendors, and ensure network turn-ups meet quality standards.
• Solve complex network challenges.
• Partner with Field Operations, the Network Operations Center (NOC), and Customer Care to resolve escalations and service‑impacting issues.
• Make technical knowledge accessible.
• Create and maintain configurations, procedures, and vendor‑specific runbooks that help teams operate consistently and troubleshoot independently.
• Help others grow.
• Guide junior engineers as they build troubleshooting and project execution skills.
• Keep projects moving.
• Independently manage assigned work and contribute to larger initiatives across teams.

What You’ll Bring

• 2–4 years of experience in fiber access/PON engineering or a related network engineering environment.
• In‑depth, hands‑on experience with a specific OLT platform, such as Calix, Nokia, or Adtran/DZS.
• A solid understanding of XGS-PON and fiber access architecture.
• Familiarity with the Linux operating system.
• A CCNA certification (preferred NOT required) or equivalent networking experience, including an understanding of Layer 2 and Layer 3 architectures and technologies.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Clear written and verbal communication, strong organization, and attention to detail.
• The ability to manage multiple priorities and work effectively both independently and with a collaborative engineering team.

Work Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to talk and hear. Required to use hands to type, handle objects and paperwork. Required to use close vision and be able to focus. Ability to work on‑call and/or overnight shifts.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

WOW! is one of the nation’s largest Internet, cable, and phone providers. While we've grown a lot since we started, in the last 20 years we haven't forgotten our roots. WOW! has a deep, rich heritage of delivering the best experiences to our customers and we've worked hard to keep it that way. WOW!ing our customers is in our DNA. We are committed to putting our customers and team members first. So what does that mean for the people who come to work with us? It means you can make a difference while you grow your career at WOW!. When you join WOW!, you're joining a team that strives to delight our customers in everything we do; that goes the extra mile for those we serve. We're for being different - in a good way. Whether it's through showing respect, making things easy, or providing pleasant surprises, we're for building a culture that WOW! employees and customers truly love. We'd love for you to be a part of our team. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please e-mail [e-mail].