Engineer II - AI/ML Engineering

Verizon Communications; Irving (TX); Hybrid; USD 77,000 - 129,000; Full time

Benefits offered by this job

401(k) matching

Paid holidays

Personal days

Parental leave

Tuition assistance

Job summary

Verizon is seeking an AI/ML Engineer (MTS II) to advance enterprise GenAI and ML solutions. You will collaborate with Enterprise Architecture, Data Science, and Data Engineering teams to build, deploy, and govern scalable machine learning systems across real-time and batch environments.

The role emphasizes end-to-end design, automated evaluations, production observability, and cost-conscious cloud performance across GCP Vertex AI, AWS Bedrock, and self-hosted models, in a hybrid work setting.

Qualifications

• Bachelor’s degree or higher with relevant work experience in ML/AI engineering or software architecture.
• Experience in ML engineering, data engineering, or software architecture roles.
• Hands-on ML engineering techniques and tools for real-time and batch processing.
• Proficiency with cloud platforms (GCP preferred, or AWS) and modern ML lifecycles.
• Ability to design agentic workflows, retrieval-augmented generation, and governance.

Responsibilities

• Design end-to-end GenAI & ML solutions for enterprise applications.
• Build automated evaluation pipelines to measure model accuracy and latency.
• Implement production observability and governance to ensure security and uptime.
• Optimize cloud and model performance across platforms (GCP, AWS) and self-hosted models.

Skills

GenAI & ML design

Governance pipelines

Production observability

Cloud & model optimization

Education

Bachelor’s degree

Tools

Docker

Kubernetes

Jenkins

GitLab CI

Python

FastAPI

PySpark

SQL

Kafka/Pulsar

Job description

Apply prior to the end date: August 29, 2026

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing..

Transitioning our enterprise roadmap toward modern agentic AI solutions requires dedicated engineering capability to architect autonomous workflows while establishing enterprise-grade governance and safety guardrails. This role is critical to scaling these complex systems safely, controlling cloud compute costs, and accelerating team delivery velocity across our AI/ML initiatives. As an AI/ML Engineer (MTS II), you will play a key role in industrializing AI/ML solutions across Verizon. You will collaborate with Enterprise Architecture, Data Science, and Data Engineering teams to build, deploy, and govern scalable machine learning and Generative AI systems across real-time and batch environments.

• Design End-to-End GenAI & ML Solutions: Architecting and implementing agentic workflows, multi-step Retrieval-Augmented Generation (RAG) systems, and semantic retrieval pipelines for enterprise applications (e.g., personalization, next-best-action, and customer churn models).

• Build Automated Evaluation & Governance Pipelines: Establishing programmatic "evals" to continuously measure model accuracy, latency, hallucination rates, and task performance before and after deployment.

• Production Observability & Monitoring: Implementing enterprise guardrails, tracing, and continuous observability to maintain system uptime, enforce security/privacy standards, and diagnose performance bottlenecks.

• Optimize Cloud & Model Performance: Implementing model routing, prompt/semantic caching, and cost-control strategies across cloud AI platforms (GCP Vertex AI, AWS Bedrock) and self-hosted models.

What we’re looking for...

You will need to have:

• Bachelor’s degree or one or more years of relevant work experience.

• One or more years of relevant work experience, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience in Machine Learning Engineering, Data Engineering, or Software Architecture.

• Hands-on experience with ML Engineering techniques and tools, including real-time/batch processors and model measurement techniques.

• Hands-on experience with cloud platforms (Google Cloud Platform preferred, or AWS) and modern ML development lifecycles.

Even Better If You Have

• Knowledge of end-to-end Model Development & Management Lifecycles (MLOps/LLMOps), including model inventory tracking, validation, and governance frameworks.

• Hands-on experience with containerized microservices (Docker, Kubernetes) and CI/CD automation tools (Jenkins, GitLab CI).

• Experience designing and implementing agentic workflows, autonomous tool-calling systems, and RAG architectures using vector databases

• Proficiency in high-concurrency Python programmingFastAPI, PySpark, SQL, Kafka/Pulsar, and Linux/Unix environments.

• Familiarity with enterprise model governance frameworks (bias assessments, Responsible AI standards).

If you believe this job posting is missing information required by the Virginia wage or salary range transparency law, please report it via [e-mail] .

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The salary range for the location(s) listed on this job requisition based on a full-time schedule is: $72,000.00 - $129,000.00.