Engineer I - Network

The Venetian Resort Las Vegas; Las Vegas (NV); On-site; USD 70,000 - 100,000; Full time

Job summary

The Venetian Resort Las Vegas is seeking a Network Engineer I to ensure the availability, reliability, and efficient operation of the property’s network systems. You will monitor, support, and optimize LAN/WAN infrastructure, addressing issues to maximize network performance.

The role requires technical competence, attention to detail, and the ability to work in a fast-paced hospitality environment. Responsibilities include handling a queue of requests, managing LAN and Wireless networks,

Qualifications

• Associate degree in MIS or equivalent technical program, or equivalent work experience.
• Must be able to obtain Nevada Gaming Control Board registration and any other required certifications.
• 1+ years’ experience supporting enterprise networks and/or large data center environments.
• 1+ years’ experience with layer2/layer3 routing and switching on Cisco IOS or Data Center products.
• Ability to set priorities, meet deadlines and manage projects; strong documentation skills.

Responsibilities

• Manage a queue of work requests to meet service levels and KPI objectives.
• Administer LAN and Wireless networks including routers, switches, and related hardware.
• Troubleshoot complex network issues for WAN, LAN, Internet, and end-user devices.
• Plan and implement network upgrades, maintenance fixes, and vendor patches.
• Coordinate with peers to implement server systems and ensure best practices.

Skills

Network fundamentals

On-call readiness

Documentation skills

Customer service

Project management

Education

Associate degree in MIS or equivalent

Tools

Cisco IOS

Data Center products

Switches

Routers

Firewalls

Proxies

Traffic Managers

Job description

Position Overview

The role of the Network Engineer I is to ensure the availability, reliability, integrity, and efficient operation of the network systems that support the enterprise technology functions. This is achieved by monitoring, supporting and optimizing the organization network infrastructure. Network support may extend from testing and troubleshooting problems to regular maintenance. The Network Engineer I will apply proven analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the availability and performance of IT network investments.

The role of the Network Engineer I is to ensure the availability, reliability, integrity, and efficient operation of the network systems that support the enterprise technology functions. This is achieved by monitoring, supporting and optimizing the organization network infrastructure. Network support may extend from testing and troubleshooting problems to regular maintenance. The Network Engineer I will apply proven analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the availability and performance of IT network investments. The position demands someone who is highly technically competent, detail oriented, and self-motivated to conduct administration and support of network and security infrastructure. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities

• Manage a queue of work requests to meet service levels and KPI objectives.
• Manage LAN and Wireless networks including routers, switches, and related hardware.
• Troubleshoot, identify and repair complex network issues for WAN, LAN, Internet connections and end-user issues while working within internal ticketing/trouble reporting systems.
• Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
• Coordinate with systems engineering, business application, and database administration peers to implement server systems that utilize industry best practices to meet corporate objectives.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Prepare and maintain documentation of network standards, configurations, procedures and cabling layouts.
• Perform all work in a manner to ensure interoperability and maintain compliance of enterprise computing systems.
• Monitor and test network performance, capacity and prepare and deliver network performance statistics and reports.
• Plan and implement network upgrades, maintenance fixes, and vendor-supplied patches.
• Respond to emergency network outages in accordance with business continuity and disaster recovery plans, assisting other departments as required.
• Understand and abide by Incident, Problem and Change management processes and procedures.
• Interact with vendors, peers, and contractors to ensure secure, reliable systems implementations and upgrades are performed within project parameters.
• Safety is an essential function of this job.
• Consistent and regular attendance including on-call availability on a rotational basis, is an essential function of this job
• Performs other related duties as assigned.

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Minimum Qualifications

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• Associate degree in MIS or similar technical program or acceptable industry and work experience
• Must be able to obtain and maintain Nevada Gaming Control Board Registration and any other certification or license, as required by law or policy.
• 1+ years’ experience supporting enterprise networks and/or large data center environment.
• 1+ years’ implementation and configuration of layer2/layer3 routing and switching on Cisco IOS or Data Center products.
• Experience installing, configuring, and maintaining all manners of network hardware, cabling and associated peripherals including Switches, Routers, Firewalls, Proxies, Traffic Managers and other network appliances.
• Hands on, demonstrable experience in one or more of the following technologies Cisco, HP, Aruba, Brocade, Checkpoint, Palo Alto, Bluecoat, Infoblox, Solarwinds, F5.
• Experience working in a highly regulated environment (MICS, PCI, SOX).
• Training and experience with ITSM practices.
• Ability to set priorities, meet deadlines and manage projects.
• Good written and oral communication skills; good interpersonal skills.
• On-call availability on a rotational basis is a requirement of this role.
• Flexibly to adapt to a changing environment while under pressure.
• Strong customer service orientation.
• Must be a self-starter that is reliable, punctual, and consistent with excellent organizational and documentation skills.
• Thorough knowledge of LAN/WAN designs as well as the support processes surrounding large scale network deployments.
• Strong network fundamentals including the OSI model, TCP/IP, IPv4 and working knowledge of IPv6.
• Expertise with network configuration, security principles, and maintenance best practices.
• Advanced competence with monitoring tools, techniques, alerting and notification processes.
• Competence with fault isolation, testing procedures, and network mapping and diagramming tools
• Current, relative industry certifications and continuing education.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.

Physical Requirements

Must be able to

• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend and kneel
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.