Engineer I, Instrument Support

Alamar Biosciences, Inc.; Fremont (CA); On-site; USD 105,000 - 130,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Alamar Biosciences, Inc. is seeking an Engineer I, Instrument Support to sustain and improve the ARGO platform at our Fremont HQ.

You will troubleshoot, repair, qualify, calibrate, and perform preventive maintenance on internal ARGO systems and sub-modules, while developing SOPs for manufacturing and maintenance. You will work with cross-functional teams to ensure instrument reliability, respond to internal users, and drive process improvements in a fast-paced biotech environment.

Qualifications

• Adaptable, self-motivated, and detail-oriented.
• Strong written, verbal, and presentation skills.
• Commitment to quality and process improvement.
• Be able to lift 50 lbs and follow detailed work instructions.

Responsibilities

• Own the ARGO refurbishment process, including troubleshooting, repair, and quality control testing of components and sub-modules.
• Perform quality inspections and testing of spare sub-modules and manufacturer-repaired components.
• Perform instrument troubleshooting, repair, preventive maintenance, and upgrades for the ARGO platform at Alamar headquarters in Fremont.
• Develop, maintain, and improve SOPs for ARGO manufacturing, qualification, repair, and maintenance activities.
• Address internal user requests and document activities in the issue-tracking system.
• Provide engineering support to the field service team for troubleshooting and repairs.

Skills

Adaptable

Self-motivated

Detail-oriented

Clear communication

Process improvement

Troubleshooting

Education

Bachelor’s degree or equivalent in a related field

Job description

At Alamar, we are passionate about enabling our customers to make scientific discoveries that translate into clinical outcomes and benefit patients. Our team is growing quickly as we develop innovative approaches to measure critical protein biomarkers from liquid samples that can enable the earliest possible detection of disease. We believe the next frontier in biology is enabled by measuring proteins at higher sensitivity in highly multiplexed assays at the push of a button, which is something only Alamar can do. As we build our team, we seek collaborative, driven, intellectually curious people committed to solving complex challenges. Our culture rewards accountability and cross functional teamwork because we believe this enables the kind of breakthrough thinking that will accelerate our mission.

We are seeking an Engineer I, Instrument Support to support the operation, maintenance, and continuous improvement of Alamar's ARGO platform at our Fremont headquarters. This hands-on role owns instrument troubleshooting, repair, qualification, calibration, preventive maintenance, and upgrades for internal ARGO systems, as well as the ARGO refurbishment process and quality inspection of spare and manufacturer-repaired sub-modules. The role also develops and improves SOPs for ARGO manufacturing, qualification, repair, and maintenance activities. The successful candidate is detail-oriented, works with minimal supervision, and partners with cross-functional teams to ensure instrument reliability, respond promptly to internal users, and drive process improvements in a fast-paced biotechnology environment.

Duties and Responsibilities:

• Own the ARGO refurbishment process, including troubleshooting, repair, and quality control testing of components and sub-modules.
• Perform quality inspections and testing of spare sub-modules and manufacturer-repaired components.
• Perform instrument troubleshooting, repair, preventive maintenance, and upgrades for the ARGO platform at Alamar headquarters in Fremont.
• Perform qualification and calibration of internal ARGO instruments.
• Develop, maintain, and improve SOPs for ARGO manufacturing, qualification, repair, and maintenance activities.
• Address to internal user requests and accurately document activities in the issue-tracking system.
• Provide engineering support to the field service team for troubleshooting and repairs.
• Develop instrument service bulletins for field service use.
• Support instrument development and improvement efforts including consumable testing and prototyping.

Qualifications:

• Adaptable, self-motivated, and detail-oriented
• Bachelor’s degree or equivalent in a related field; 1+ years of field-based service experience in the biotechnology industry preferred
• Pragmatic problem-solver with a clear, methodical approach to troubleshooting
• Outstanding written, verbal, and presentation skills, capable of conveying complex information with clarity
• Strong orientation toward process improvement and an unwavering commitment to quality
• Able to lift 50 lbs.
• Be detailed oriented and able to follow detailed work instructions
• Able to work with minimal supervision

The base salary range for this full-time position is $105,000 - $130,000 + bonus + equity + benefits. Our salary ranges are determined by work location, job-related skills, experience, and relevant education or training. The ranges displayed on each job posting reflect the minimum and maximum target for new hire salaries but are subject to change if the leveling of the role is adjusted. Your recruiter can share more about the specific salary range during the hiring process.

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