Engineer, Data Center Operations

ICE; Mahwah (NJ); On-site; USD 80,000 - 130,000; Full time

Job summary

ICE is seeking a Data Center Operations Engineer in Mahwah, NJ, to ensure compliance with data center procedures and best practices. The role involves managing hardware installations, overseeing daily data center operations, and maintaining effective communication within a team environment. Ideal candidates will have over five years of experience in data center operations with strong attention to detail and proactive work ethic.

Qualifications

• Experience with hardware installation standards.
• Basic network knowledge and IT hardware experience.
• Proactive and flexible with the ability to work in a team.

Responsibilities

• Installation and repair of Network, Server, and Storage hardware.
• Daily checks and record updates on Data Center activities.
• Management of goods in/out process for storage facilities.

Skills

Attention to detail

Verbal communication

Written communication

Time management

Ability to prioritize

Education

5+ years experience in Data Center environments

Tools

Microsoft Office

Job description

Join to apply for the Engineer, Data Center Operations role at ICE

4 days ago Be among the first 25 applicants

Join to apply for the Engineer, Data Center Operations role at ICE

Get AI-powered advice on this job and more exclusive features.

Job Purpose

The Data Center Operations Engineer (DCOE) is primarily responsible in ensuring that all activities carried out in the Data Center & Access Center’s conform to Data Center Procedures and industry best practice.

Overview

Job Purpose

The Data Center Operations Engineer (DCOE) is primarily responsible in ensuring that all activities carried out in the Data Center & Access Center’s conform to Data Center Procedures and industry best practice.

The DCOE will carry out Data Center works as directed, these works could be project based or tasks received via incident management or workflow management tools. In all cases the DCOE will ensure that Change Control rules are followed and support documentation is appropriate and correct.

The role is will also be responsible for carrying out daily checks in their areas of responsibility, ensuring security is maintained, managing third parties and ensuring all work activity is captured and updates entered into the Data Center management tool, or into the workflow management/incident management tool, Service Now.

Support and execute all Data Center capacity management for cables and hardware on behalf of the Data Center Engineering & Operations team such that each item is recorded in a central database/spread sheet; this will be done for ICE and ICE colocation customers.

Responsibilities

• Installation, relocation and recovery of Network, Server and Storage hardware to manufacturer standards and industry best practice.
• Repair of hardware to major component level (e.g. hard disk, NIC card, memory) across a broad range of vendor equipment.
• Execution of all work to Data Center work process & procedure.
• Manage the goods in/out process for your dedicated storage facility and keep full records as directed for all incoming/outgoing assets and a full availability list of all items in storage.
• Receipt of damaged/failed hardware internally and replacement through Return Merchandise Authorisation (RMA) process
• Carry out monthly audits of items in store and produce a report of all anomalies
• Manage asset record updates, tracking and placing assets as to their location and status (deployed, ceased etc).
• Ensure that all records are updated following any installations, moves or changes
• Carry out daily housekeeping checks of the data halls and record their findings
• Control Data Center stocks (copper/fibre patch leads, patch panels, connectors etc.) and report appropriately.
• To provide holiday and sickness cover at short notice and be flexible in their working patterns to support and maintain OLA’s & SLA’s
  
  

Knowledge And Experience

• Pro-active and flexible with ability to work either as part of a team or as an individual
• Effective written and verbal communication at all levels
• Strong attention to detail
• Desire to learn and progress within the company
• Experience of hardware manufacturer installation standards and knowledge of copper and fibre cabling installations and standards, with preference given to the following qualifications;
• HP Accredited Platform Specialist
• Systimax Installation & Maintenance ND3361
• Corning NPI Membership
• 5+ years’ experience working in Data Center environments
• Basic network knowledge and good experience of a broad range of IT hardware; HP, Dell, Nokia, Ciena, Cisco, Juniper and Arista.
• Understanding of IP networks
• Experience of working in an ITIL controlled environment with knowledge of Change Control, Incident Management & Problem Management processes.
• Good experience using Microsoft Office and CRM databases
• Ability to prioritise effectively
• Ability to manage 3rd party contract staff/companies working within the DC
• Excellent time management skills
  

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

Referrals increase your chances of interviewing at ICE by 2x

Sign in to set job alerts for “Data Center Engineer” roles.

Systems & Security Infrastructure Engineer

Westchester County, NY $150,000.00-$195,000.00 2 weeks ago

White Plains, NY $120,000.00-$130,000.00 2 weeks ago

Systems Engineer Level 1 - Dedicated Onsite

Whippany, NJ $95,500.00-$136,000.00 11 hours ago

Totowa, NJ $126,305.00-$214,718.00 1 day ago

Parsippany, NJ $70,000.00-$120,000.00 3 hours ago

Parsippany, NJ $70,000.00-$120,000.00 3 hours ago

Software Development Engineer - Full-Stack, PCIe, IPMI

Secaucus, NJ $119,120.00-$178,680.00 3 weeks ago

Data Center Operations Engineer (NJ Colocations) | Experienced Hire

Orangeburg, NY $158,225.00-$158,226.00 1 day ago

Manhattan, NY $80,000.00-$95,000.00 1 week ago

Franklin, NJ $65,000.00-$75,000.00 2 weeks ago

Ridgefield Park, NJ $123,000.00-$165,000.00 4 days ago

Site Reliability Engineer (Genetec/Security Systems)

Englewood Cliffs, NJ $60.00-$70.00 1 day ago

Secaucus, NJ $132,000.00-$198,000.00 2 days ago

Infrastructure Security - Security Engineer

Livingston, NJ $160,000.00-$330,000.00 4 days ago

Yonkers, NY $50,000.00-$70,000.00 3 weeks ago

Manhattan, NY $80,000.00-$90,000.00 1 week ago

Lead Data Center Critical Facility Engineer

Manhattan, NY $92,236.00-$106,071.00 2 months ago

Manhattan, NY $82,566.00-$94,951.00 2 months ago

Manhattan, NY $86,196.00-$99,125.00 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.