Engineer 1

Ko'a Kea Operations, LLC; Koloa (HI); On-site; USD 72,000 - 96,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Pharmacy Insurance

401K

Referral Bonus

Paid Time Off

Birthday Holiday

Gone Fishing Holiday

Opportunities for advancement

Job summary

Ko'a Kea Operations, LLC is seeking an EngineerI in Koloa, Hawaii. The role focuses on maintaining guest satisfaction and hotel facilities with a strong emphasis on safety compliance and customer service. Responsibilities include repairing hotel facilities and ensuring operational integrity while providing welcoming guest interactions.

The ideal candidate will possess knowledge in plumbing, electrical work, and general repairs, and has experience in hospitality settings. Benefits include health insurance, 401K, and opportunities for career advancement.

Qualifications

• Minimum 3-5 years of repair experience in building maintenance or related field.
• Ability to lift 45 pounds and perform physical activities including climbing and lifting.
• CPR and First Aid training preferred.

Responsibilities

• Maintain guest satisfaction and operational integrity of hotel facilities.
• Schedule preventative maintenance and maintain all equipment.
• Respond to and resolve all guest requests and complaints promptly.

Skills

Basic working knowledge of plumbing

Drywall repair

Painting

Electrical skills

General repair skills

Excellent organization

Time-management abilities

English language proficiency

Good mathematical skills

Active listening

Teamwork skills

Education

HVAC and Pool certification

Pool Certification within the first 90 days

Job description

Hourly Rate: $36.00 per hour.

The EngineerI position at Pacific Hospitality Group involves maintaining guest satisfaction and the operational integrity of hotel facilities. The role blends hands‑on repair work with a focus on exceptional guest service and safety compliance.

Responsibilities

• Create a larger‑than‑home experience for guests with welcoming, helpful, and exceptional service while maintaining a safe, clean, comfortable, and inviting environment.
• Be aware and attentive to guests’ safety needs; converse and share moments to build real connections.
• Maintain warm and hospitable guest relations throughout all guest contact.
• Keep all areas of the hotel and its common areas in good working order, anticipating any potential emergency situation.
• Schedule preventative maintenance and maintain all equipment on a regular basis.
• Transmit and receive messages using all communication avenues.
• Know operational procedures for fire prevention, firefighting, traffic control, power outages, and other emergencies.
• Use appropriate safety equipment while working on projects or repairs.
• Respond to and resolve all guest requests, complaints, or questions courteously and promptly.
• Complete projects and assignments professionally with care.
• Report all items requiring repair to a supervisor and maintain equipment used in the work.
• Protect guest safety and well‑being at all times.
• Adjust to high‑pressure conditions and remain open to change.
• Assume responsibility for personal growth and development.
• Conduct oneself professionally, setting high standards for all interactions.
• Express ideas and convey information clearly, effectively, and professionally.
• Resolve disagreements respectfully and support peers and coworkers.
• Inspect the hotel regularly to ensure safety standards are met.
• Organize repair projects so they do not disturb guests.
• Find ways to reduce operating costs and conserve energy.
• Be available to work a flexible schedule.

Qualifications

• Basic working knowledge of plumbing, drywall repair, painting, electrical, and general repair skills.
• Excellent organization and time‑management abilities.
• Secure tools, equipment, and supplies to protect company assets.
• Must obtain or already hold a Pool Certification within the first 90 days of hire.
• English language proficiency for effective communication with guests, associates, and vendors.
• Knowledge of all hotel departments and functions.
• Good mathematical and computer skills.
• Active listening and teamwork skills.
• Ability to lift 45pounds and pull 30pounds; perform physical activities requiring use of arms and legs, including climbing, lifting, balancing, walking, stooping, and handling materials.
• Ability to operate automatic and manual vehicles.
• At least 3‑5 years of repair experience in building maintenance, heating/ventilation/air‑conditioning, or a related field, preferably in a hotel or hospitality setting.
• CPR and First Aid training preferred.
• HVAC and Pool certification required.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Pharmacy Insurance
• 401K
• Referral Bonus
• Paid Time Off (Full‑Time or Part‑Time only)
• Birthday Holiday (Full‑Time or Part‑Time only)
• Gone Fishing Holiday (Full‑Time only)
• Opportunities for advancement

Equal Employment Opportunity Statement

Pacific Hospitality Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.