Engineer

Fairmont Hotels & Resorts; New Orleans (LA); On-site; USD 52,000 - 70,000; Full time

Job summary

Fairmont Hotels & Resorts in New Orleans is seeking a hands-on Hotel Engineer to maintain comfort, safety, and refined presentation across guestrooms, public areas, restaurants, spa, and back-of-house facilities.

You will diagnose and repair HVAC, electrical, plumbing, lighting, and building systems, respond to work orders, and ensure repairs meet Fairmont luxury standards, with a guest-centric, discreet service approach.

Qualifications

• Licenses preferred; technical certifications or trade school training.
• 2–5 years hotel or facilities maintenance experience required.
• Luxury hotel experience preferred.
• Knowledge of HVAC, electrical, plumbing, carpentry, and painting.
• Ability to safely operate hand and power tools.
• Familiarity with Maintenance Management Systems.
• Guest-centric and service-oriented.
• Strong problem-solving skills.
• Dependable, flexible, and team-oriented.

Responsibilities

• Perform routine, preventive, and emergency maintenance across guestrooms, public areas, restaurants, spa, and back-of-house facilities.
• Respond to work orders and guest maintenance requests promptly and professionally.
• Diagnose and repair HVAC, electrical, plumbing, lighting, and building systems.
• Ensure repairs meet Fairmont luxury brand standards.
• Execute preventive maintenance tasks per schedules and document in CMMS.
• Provide courteous and discreet service when addressing guest concerns.
• Follow fire, life safety and environmental standards; report hazards.
• Assist with inventory management and material planning.

Skills

HVAC knowledge

Electrical knowledge

Plumbing

Carpentry

Painting

Tool operation

CMMS familiarity

Guest service oriented

Problem solving

Education

Second Class Operating Engineer license

Trade school training

Tools

CMMS

Job description

Company Description

Company Description

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

Job Description

Position Overview

The Hotel Engineer plays a vital role in maintaining the comfort, safety, and refined presentation of the property by ensuring that all facilities, equipment, and building systems operate at the highest level of reliability and quality. This position requires a hands‑on, service-driven professional with strong technical skills, attention to detail, and a passion for guest satisfaction in a luxury environment.

Responsibilities

Engineering & Maintenance Operations:

• Perform routine, preventive, and emergency maintenance across guestrooms, public areas, restaurants, spa, and back‑of‑house facilities
• Respond promptly and professionally to work orders and guest maintenance requests
• Diagnose and repair HVAC, electrical, plumbing, lighting, and building systems
• Ensure all repairs meet Fairmont luxury brand standards

Preventive Maintenance & Asset Care

• Execute preventive maintenance tasks per established schedules
• Conduct inspections to identify potential issues
• Document work completed in CMMS

Guest Experience Support

• Provide courteous and discreet service when responding to guest concerns
• Follow Fairmont privacy and service etiquette standards
• Complete repairs efficiently with minimal guest disruption

Life Safety & Compliance

• Support compliance with fire, life safety, and environmental standards
• Report safety hazards immediately
• Participate in drills and emergency response activities

Tools, Inventory & Materials

• Properly use and maintain tools and equipment
• Assist with inventory management
• Anticipate materials and tools to meet operational needs in a timely manner

Qualifications

• Second Class Operating Engineer license, technical certifications or trade school training is preferred
• 2–5 years of hotel or facilities maintenance experience is required
• Luxury hotel experience preferred
• Knowledge of HVAC, electrical, plumbing, carpentry, and painting
• Ability to safely operate hand and power tools
• Familiarity with Maintenance Management Systems preferred
• Guest‑centric and service‑oriented
• Strong problem‑solving skills
• Dependable, flexible, and team‑oriented

Additional Information

All your information will be kept confidential according to EEO guidelines.