Engine Tech Communications Specialist

Mustang Cat; Houston, Northern (TX, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Great Work-Life Balance

Tuition Reimbursement

Job Stability

Full-Time Benefits to Include: Medical

Dental

Vision

401(k) Employer Match

Paid Vacation

Paid Sick Time

Holidays

Job summary

Mustang Cat in Houston, TX is seeking a Technical Communicator to support our service and field teams across large bore engines and Caterpillar systems. The role focuses on diagnosing technical issues, reading schematics, and communicating with CAT engineers to rapidly resolve problems while supporting sales and parts departments.

The ideal candidate holds a college degree in Diesel Technology or related field, plus hands-on experience with engines, precision measuring tools, and Dyno testing

Qualifications

• College degree in Diesel Technology or Ag Mechanization or other industry-related field.
• Equivalent work experience acceptable in lieu of education.
• In-depth knowledge of internal combustion engines and spark vs compression ignition.
• Ability to read schematics, engineering drawings, and machining specifications.
• Experience with precision measuring equipment and dyno testing procedures.
• Knowledge of CAT and Mustang data/service systems.

Responsibilities

• Consulting with stores to resolve critical technical problems and improve technicians' competencies.
• Provide technical support for shop and field service departments.
• Communicate with CAT engineers via DSN for rapid issue resolution.
• Perform applied failure analysis and goodwill requests; assist district CAT Representative.
• Collaborate with Technical Services and service technicians to troubleshoot needs.
• Step in to cover duties of other Technical Communicators when needed.
• Assist sales and parts with technical matters; contribute to cross-department solutions.
• Develop and maintain cohesive teamwork across departments and with Caterpillar.

Skills

Technical knowledge

Schematic reading

Diagnostics

Technical communication

Team collaboration

Education

College degree in Diesel Technology or Ag Mechanization

Tools

Dial bore gauges

Calipers

OD micrometers

Depth micrometers

Profilometers

T-gauges

Gauge blocks

Job description

Mustang Cat in Houston, TX is seeking a Technical Communicator to support our service and field teams across large bore engines and Caterpillar systems. The role focuses on diagnosing technical issues, reading schematics, and communicating with CAT engineers to rapidly resolve problems while supporting sales and parts departments.

The ideal candidate holds a college degree in Diesel Technology or related field, plus hands-on experience with engines, precision measuring tools, and Dyno testing