Engagement Specialist - Sales / Customer Service Rep (Remote)

Talentify.io; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Talentify.io offers an opportunity to work in career transition and talent development services, engaging meaningfully with clients from a remote home office. This role emphasizes continuous growth and adaptability in a supportive work culture, focusing on education and client management.

Benefits

Growth opportunities

Supportive work culture

Remote work flexibility

Qualifications

• High school diploma or equivalent required.
• Prior sales and customer service experience preferred.
• Professional voice and ability to handle fast-paced environments.

Responsibilities

• Educate clients about career transition services.
• Document engagement efforts accurately.
• Meet and exceed established KPI metrics.

Skills

Customer Service

Communication

Sales

Adaptability

Education

High school diploma or equivalent

Job description

Employer Industry: Career Transition and Talent Development Services

Why consider this job opportunity:
- Salary of $22.00 per hour
- Growth opportunities within a global leader in human resources
- Commitment to continuous learning and agility in a competitive business environment
- Supportive and open-minded work culture that encourages new ideas
- Work remotely from a distraction-free home office
- Engage with clients in a meaningful way during their career transitions

What to Expect (Job Responsibilities):
- Educate clients about career transition services and connect them to appropriate resources
- Provide professional and timely follow-up to all client inquiries
- Manage client expectations by clearly communicating next steps and timelines
- Meet and exceed established engagement KPI metrics
- Document engagement efforts accurately in the designated system

What is Required (Qualifications):
- High school diploma or equivalent
- Prior sales and customer service experience
- Professional and articulate voice
- Ability to thrive in a fast-paced environment with changing business needs
- Availability to work a set Monday-Friday schedule

How to Stand Out (Preferred Qualifications):
- Experience in an engagement or customer support role
- Familiarity with using software and databases for client management
- A well-maintained LinkedIn profile

#CareerTransition #TalentDevelopment #RemoteWork #CustomerService #GrowthOpportunities

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