Engagement Specialist

Gwinnett County Government; Georgia; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Wellness program

Tuition reimbursement

Job summary

Gwinnett County Government is seeking an Engagement Specialist to support planning, development, implementation, and promotion of departmental programs and events, including marketing and outreach strategies. The role acts as a liaison, providing guidance and coordination to staff for department operations and initiatives.

Key responsibilities include creating promotional content, managing communications, developing internal documents, and delivering community education and training programs.

Qualifications

• Associate degree in marketing or related field
• Three years experience developing and publicizing community programs
• Driver's license

Responsibilities

• Develop content (promotional materials and publications), digital assets, and presentations; manage communications; support marketing, outreach, and public education initiatives.
• Develop and maintain internal documents such as forms, handbooks, manuals, and reports to ensure consistency, accuracy, accessibility, and compliance with organizational standards.
• Gather, organize, and distribute outreach materials.
• Develop and deliver community education, outreach, and training programs to promote departmental services, resources, and initiatives.
• Plan, coordinate, and support departmental programs, events, and public functions, including logistics, on-site setup, and event execution.
• Serve as a lead worker by assigning and monitoring work, providing guidance, and assisting with day-to-day workflow coordination.

Skills

Public outreach

Content development

Event coordination

Education

Associate degree in marketing or related field

Job description

Job Description

The Engagement Specialist will be responsible for supporting the planning, development, implementation, and promotion of departmental programs and events, including the coordination of related marketing and outreach strategies. This role serves as a liaison to staff by providing guidance, assistance, coordination, and oversight to support departmental operations and initiatives.

• Developing content (promotional materials and publications, etc.), digital assets, and presentations; managing communications; and supporting departmental operations to include marketing, outreach, and public education initiatives
• Developing and maintaining internal documents such as forms, handbooks, manuals, and reports, to ensure consistency, accuracy, accessibility, and compliance with organizational standards
• Gathering, organizing, and distributing outreach materials
• Developing and delivering community education, outreach, and training programs to promote departmental services, resources, and initiatives
• Planning, coordinating, and supporting departmental programs, events, and public functions, including logistics, on-site setup, and event execution
• Serving as a lead worker by assigning and monitoring work, providing guidance, and assisting with day-to-day workflow coordination

Public Speaking Duties

• Represents Gwinnett County at outreach events, and community functions by communicating departmental information, responding to questions, and engaging with diverse audiences.
• Delivers informational briefings to internal audiences to promote awareness of departmental programs, services, and initiatives.

Other Job Requirements/Information

• This job may require on-call rotation and emergency after hours, weekends, and/or holidays.

Grade

The grade for this position is B25(1). Salary will be dependent on education and experience.
Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Minimum Qualifications

• Associate degree in marketing or a related field
• Three years experience developing and publicizing community programs;
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.
• Driver's license

Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

About Gwinnett County

Welcome to Gwinnett County Government
Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more

Careers with impact

Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.

Exceptional Benefits

Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.

World-class community

More than a million residents make up Gwinnett's diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

• Atlanta’s Healthiest Employer by Atlanta Business Chronicle
• Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
• Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

Vision

Gwinnett is the preferred community where everyone thrives!

Mission

Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values

• Integrity: We believe in being honest, building trust, and having strong moral principles.
• Accountability: We believe in stewardship, transparency, and sustainability.
• Equity: We believe in fairness and respect for all.
• Inclusivity: We believe in engaging, embracing, and unifying our communities.
• Innovation: We believe in continual adaptation of technology, process, and experience.

Equal Opportunity Employer

Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.