Administrative Support Associate II

Gwinnett County Government; Georgia; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Job summary

Gwinnett County Government is seeking anAdministrative Support position to act as a liaison between internal and external departments, welcoming visitors and handling inquiries. The role involves maintaining the lobby, signing in guests, performing clerical tasks, and coordinating meetings for stakeholders.

The successful candidate will assist with project tracking, help disseminate communications, and support open records processing, continuing Gwinnett County’s commitment to service excellence.

Qualifications

• High school diploma or GED is required.
• Two years of administrative support or related office experience is required.
• An equivalent combination of education and experience will be considered.
• Preferred: administrative office experience, Microsoft Office programs, GOVQA.

Responsibilities

• Greet visitors and answer incoming calls, providing courteous assistance to the public and staff.
• Maintain the front lobby and manage visitor sign-ins for organization and safety.
• Perform clerical duties such as data entry, filing, scanning, mail distribution, and maintaining office supplies.
• Coordinate various events and meetings for internal and external stakeholders.
• Execute other administrative duties as assigned.
• Support open records processing as needed.

Education

High school diploma or GED

Two years of administrative support or related office experience

Equivalent combination of education and experience

Tools

Microsoft Office

GOVQA

Job description

Job Description

This position will serves as a liaison between internal and external departments, facilitating effective communication and coordination. Greets visitors, answers incoming calls, and provides clear, courteous assistance to both the public and internal staff. Maintains the front lobby and manages visitor sign-ins to ensure an organized and welcoming environment. Assists with project tracking and supports the division by collecting and disseminating communications and directives as required.

• Greet visitors, answer incoming calls, and provide clear, courteous assistance to the public and internal staff.
• Maintain the front lobby, manage sign-ins.
• Perform clerical duties such as data entry, filing, scanning, mail distribution, and maintaining office supplies.
• Coordinates various events and meetings for internal and external stakeholders.
• Other administrative duties as assigned.
• Supports open record processing.

Class Summary

This position will serves as a liaison between internal and external departments, facilitating effective communication and coordination. Greets visitors, answers incoming calls, and provides clear, courteous assistance to both the public and internal staff. Maintains the front lobby and manages visitor sign-ins to ensure an organized and welcoming environment. Assists with project tracking and supports the division by collecting and disseminating communications and directives as required.

• Greet visitors, answer incoming calls, and provide clear, courteous assistance to the public and internal staff.
• Maintain the front lobby, manage sign-ins.
• Perform clerical duties such as data entry, filing, scanning, mail distribution, and maintaining office supplies.
• Coordinates various events and meetings for internal and external stakeholders.
• Other administrative duties as assigned.
• Supports open record processing.

Grade

The grade for this position is B21(1).

Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Minimum Qualifications

• High school diploma or G.E.D.; AND
• Two years of administrative support or related office experience; OR
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Preferred Qualifications In Addition To The Above Minimum Qualifications

• Administrative office experience, Microsoft Software Programs, GOVQA

Official Job Information

Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

Additional Information

About Gwinnett County

Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more

Careers with impact

Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.

Exceptional Benefits

Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.

World-class community

More than a million residents make up Gwinnett's diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

• Atlanta’s Healthiest Employer by Atlanta Business Chronicle
• Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
• Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

Vision

Gwinnett is the preferred community where everyone thrives!

Mission

Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values

Integrity: We believe in being honest, building trust, and having strong moral principles.

Accountability: We believe in stewardship, transparency, and sustainability.

Equity: We believe in fairness and respect for all.

Inclusivity: We believe in engaging, embracing, and unifying our communities.

Innovation: We believe in continual adaptation of technology, process, and experience.

Hiring Process

Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.

Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or [e-mail]. This email is only for accommodation requests; for questions related to job postings, use [e-mail].