Engagement Moderator (Fully Remote)

ModSquad; United States; Remote; USD 21,000 - 28,000; Full time

Job summary

ModSquad is seeking a remote social media moderator to monitor feeds, respond to inquiries, and enforce client rules. You’ll work with a global portfolio and set your own schedule, selecting projects that fit your interests.

A dedicated computer, stable internet, and a quiet workspace are required. Strong written communication across platforms and experience in content moderation or community management are a plus. Join a remote-first team that values flexibility.

Qualifications

• Excellent written and verbal communication across platforms.
• Experience with social media moderation or community management is a plus.
• Comfort working in a remote environment and managing multiple projects.

Responsibilities

• Monitor social media feeds and respond to public inquiries.
• Enforce client rules, workflows, and moderation standards.

Skills

Excellent communication

Social media basics

Content moderation

Community management

Job description

• Monitor social media feeds and respond to public inquiries.
• Follow evolving client rules, workflows, and moderation standards.

What We're Looking For:

• Excellent communication skills and comfort across major social platforms.
• Background in social media, content moderation, or community management.
• Remote work with your own schedule and project selection.
• Requires a dedicated computer, stable internet, and a quiet workspace.

Why Join Us:

• Work with global brands and a diverse team.
• Gain experience in the dynamic field of online community management.

ModSquad

ModSquad has been reinventing the Customer Experience Services industry since 2007, providing customer support, content moderation, trust and safety, community management, and social media services to top brands like Spotify and VSCO. We're a remote-first company supporting over 50 languages in over 90 countries, with a culture that values flexibility and working with great people on cool projects.