Engagement Manager, Professional Services, US SDT EM Services Practice

Amazon Web Services (AWS); Dallas (TX); On-site; USD 118,000 - 205,000; Full time

Job summary

A leading company is seeking an Engagement Manager to lead complex cloud solution projects. This role requires technical expertise and project leadership to drive successful AWS implementations, ensuring alignment with business goals and customer outcomes. Ideal candidates will have strong project management experience and AWS certifications, contributing to enterprise cloud initiatives and establishing best practices.

Qualifications

• 3+ years of experience in cloud computing.
• Experience managing technical projects.
• 3+ years of experience with SDLC methodologies.

Responsibilities

• Lead and manage complex cloud migration and implementation projects.
• Bridge business requirements with technical solutions.
• Contribute to technical documentation and standards.

Skills

Project Management

Cloud Computing

Technical Leadership

Communication

Education

Bachelor’s degree in Computer Science

Tools

AWS

SDLC

Job description

Engagement Manager, Professional Services, US SDT EM Services Practice

Join to apply for the Engagement Manager, Professional Services, US SDT EM Services Practice role at Amazon Web Services (AWS).

Job Description

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. This role combines technical expertise with strong project leadership to drive successful AWS-based implementations. Responsibilities include bridging business requirements with technical solutions, facilitating technical discussions, applying AWS frameworks like Well-Architected and Cloud Adoption Framework, and demonstrating technical credibility across stakeholders. You will translate customer needs into technical requirements, decompose problems, and make trade-offs considering performance, scalability, security, and business impact.

Ideal candidates will possess strong technology and project management experience, validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. Maintaining relevant AWS certifications, developing domain-specific expertise, and effectively communicating technical concepts are essential. As you grow, you will lead more complex projects, shape technical strategies, and establish best practices. Your leadership will help execute project plans, manage risks, resolve issues, and exceed customer expectations.

About the Team

Our global AWS Professional Services team helps customers achieve their business goals using AWS Cloud. We collaborate with customer teams and the AWS Partner Network to execute enterprise cloud initiatives. Our offerings support enterprise cloud adoption, and our specialty practices cover various solutions, technologies, and industries.

Key Responsibilities

• Lead and manage complex cloud migration and implementation projects.
• Leverage AWS services, architectures, and best practices for strategic planning.
• Bridge business requirements with technical solutions, facilitate engineering discussions, and ensure alignment with customer outcomes.
• Translate customer needs into technical requirements aligned with business goals.
• Decompose technical problems into actionable solutions.
• Contribute to technical documentation and standards.

Qualifications

Basic

• 3+ years of experience in cloud computing.
• Experience managing technical projects.
• 3+ years of experience with SDLC methodologies (Waterfall/Agile).
• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience.

Preferred

• AWS experience preferred.
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate.
• Strong understanding of AWS services, architectures, and best practices.
• Experience with AWS frameworks like Well-Architected and Cloud Adoption Framework.
• Ability to establish technical credibility with engineering teams and senior decision-makers.

We are committed to diversity and inclusion. Candidates with diverse experiences and unconventional career paths are encouraged to apply. AWS offers a collaborative, innovative environment with opportunities for growth and development. Compensation ranges from $118,200 to $204,200 annually, depending on location, experience, and skills. Additional benefits and total compensation packages are available.